Installer crashes

[Steven Pemberton]

AFter trying out Ubuntu from a USB stick, I clicked on Ïnstall Ubuntu 14.04.1 and during install (possibly while installing grub) it crashed...

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CasperVersion: 1.340
Date: Thu Dec 18 20:07:21 2014
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --
LiveMediaBuild: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Steven Pemberton (steven-pemberton)]

Yes, I tried it again, it was during grub-install /dev/sda

Hmm. So what do I do now??

[Phillip Susi (psusi)]

Which option did you chose from the installer menu? Side by side, format, or something else? The problem is that it is trying to install grub to /dev/sda, but it needs to be installed to /dev/mapper/isw_dfjdhaaece_HDD0. You can select where it should be installed if you choose the "something else" option.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https://help.ubuntu.com/community/HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Steven Pemberton (steven-pemberton)]

On Thu, 18 Dec 2014 20:43:21 +0100, Phillip Susi <email address hidden> wrote:

> Which option did you chose from the installer menu? Side by side,
> format, or something else?

Format (i.e. replace everything)

> The problem is that it is trying to install
> grub to /dev/sda, but it needs to be installed to
> /dev/mapper/isw_dfjdhaaece_HDD0. You can select where it should be
> installed if you choose the "something else" option.

Thanks, I will try that.

[Steven Pemberton (steven-pemberton)]

On Thu, 18 Dec 2014 20:43:21 +0100, Phillip Susi <email address hidden> wrote:

> Which option did you chose from the installer menu? Side by side,
> format, or something else? The problem is that it is trying to install
> grub to /dev/sda, but it needs to be installed to
> /dev/mapper/isw_dfjdhaaece_HDD0. You can select where it should be
> installed if you choose the "something else" option.

If I try that it says "No root file system is defined", but I really have
no idea what I should do to correct that...

[Phillip Susi (psusi)]

You have to specify a filesystem to be mounted as the root directory ( / ).

[Steven Pemberton (steven-pemberton)]

On Fri, 19 Dec 2014 03:35:43 +0100, Phillip Susi <email address hidden> wrote:

> You have to specify a filesystem to be mounted as the root directory ( /
> ).

Well, it really isn't clear from the interface of this program how you do
that. It talks of a partitioning menu, which doesn't exist. It seems to me
that if the automatic installation doesn't work, the poor user is dumped
in a no-man's land of non-understandable possibilities.

[Phillip Susi (psusi)]

-----BEGIN PGP SIGNED MESSAGE-----
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On 12/19/2014 6:31 AM, Steven Pemberton wrote:
> Well, it really isn't clear from the interface of this program how
> you do that. It talks of a partitioning menu, which doesn't exist.
> It seems to me that if the automatic installation doesn't work, the
> poor user is dumped in a no-man's land of non-understandable
> possibilities.

It isn't really that complicated. There is a plus button to add
partitions, and you click on each listed partition and can set where
it should be mounted, what filesystem type it should have, and choose
to format it or not ( if it already has that type ). The normal setup
is to have one partition of type swap, and one partition of type ext4,
mounted as the root directory ( / ). Some people like to have a
smaller root partition and most of the space separate and mounted in
/home.

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[Phillip Susi (psusi)]

Sorry, I didn't notice before that you have an EFI system, so the grub location doesn't matter. The error you get is due to a known bug in the installer, but if you reboot, it should work fine.