[HP Pavilion dv8t-1200 CTO Entertainment Notebook PC] Missing Mouse-Cursor After Login

Bug #1403287 reported by Lonnie Lee Best
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

In the last couple of weeks, I've experienced problems (off and on), where after logging into the Unity desktop, I do not have a mouse-cursor.

When this happens, with the intention of rebooting, I hit ctrl-alt-delete. This produces a dialog that allows me to logout (but does not provide an option to reboot my machine). If I logout, and then log back in, the mouse-cursor still remains missing. However, if I this ctrl-alt-t, and type sudo reboot, after rebooting the mouse cursor beings to appear again.

I never experienced this behavior in Ubuntu 14.04 until the last two weeks or so. So it seems some recent package upgrade (via Ubuntu Software Updater) is the culprit.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity 7.2.3+14.04.20140826-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014
 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Dec 16 20:55:51 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 NVIDIA Corporation GT216M [GeForce GT 230M] [10de:0a28] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:7001]
InstallationDate: Installed on 2014-11-23 (23 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP Pavilion dv8 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=8b3cc691-0444-4efd-8504-0ae5dd9ba3eb ro quiet splash
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.25
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 7001
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 35.35
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.25:bd05/31/2010:svnHewlett-Packard:pnHPPaviliondv8NotebookPC:pvr0499220000241210001040000:rvnHewlett-Packard:rn7001:rvr35.35:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv8 Notebook PC
dmi.product.version: 0499220000241210001040000
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.5
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Dec 16 20:55:06 2014
xserver.configfile: default
xserver.errors: open /dev/fb0: No such file or directory
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.5

Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :
Andrea Azzarone (azzar1)
Changed in unity (Ubuntu):
status: New → Invalid
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Lonnie Lee Best, thank you for reporting this and helping make Ubuntu better. Could you please advise which update specifically caused this regression (linux, xorg, etc.)?

summary: - Missing Mouse-Cursor After Login
+ [HP Pavilion dv8t-1200 CTO Entertainment Notebook PC] Missing Mouse-
+ Cursor After Login
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Lonnie Lee Best (launchpad-startport) wrote :

I have not had this happen again recently. It seems there was a nvidia video driver update shortly after I originally reported this, and I think that it may have fixed the issue. I'll report back here if I experience this further.

Revision history for this message
penalvch (penalvch) wrote :
no longer affects: linux (Ubuntu)
no longer affects: unity (Ubuntu)
Changed in xorg (Ubuntu):
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.