"Account session expired" when entering Tiliado account information

[Neil Broadley]

Versions:
Nuvola 2.5, installed via PPA (http://ppa.launchpad.net/nuvola-player-builders/stable/ubuntu)
Ubuntu 14.04, 64-bit

To reproduce:
1. click on volume settings, click on Nuvola to launch Nuvola
2. click on menu Application/Preferences
3. click on tab - Tiliado Account
4. enter username, password

Expected Result: no more banner asking for donation, since I am Nuvola Patron.

Actual Result: red banner appears above username stating "Tiliado account session seems to be expired".

My account details work fine on Tiliado.eu and I'm noted as a Patron there.

[Jiří Janoušek (fenryxo)]

Hi. Thanks for taking time to report this issue. I will need more information to investigate it further:

1) Terminal output from command "nuvolaplayer -D" (without quotes).
2) Your Tiliado account username.

[Neil Broadley (scaine)]

Debug information added as attached text file.

My account name on Tiliado is "scaine".

[Jiří Janoušek (fenryxo)]

> My account name on Tiliado is "scaine".

There is only username "Scaine" with capital "S" on Tiliado. Did you enter "scaine" with lowercase "s"? If yes, could you try out "Scaine" with capital "S"?

[Neil Broadley (scaine)]

Yep, that works. I'm afraid that it's been a long time since I've come across a case-sensitive username, Jiří...! Thanks for your help.

[Neil Broadley (scaine)]

Not sure if you're making this "invalid" or "fix released" - I'll leave that to you!

[Jiří Janoušek (fenryxo)]

This bug will be fixed in the next deployment of Tiliado.eu. Usernames should not be case sensitive.