usb 3 hdd drive takes inordinate time to become available after attaching

Bug #1401960 reported by Doug McMahon
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Test case:
Boot up, log in
attach a usb 3 hdd drive (type that doesn't have it's own power supply

What happens:
Takes about 30 -35 sec. before the drive shows in nautilus & unity launcher
What's expected:
drive should show in a sec. or less

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.16.0-25-generic 3.16.0-25.33
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.15-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: doug 2152 F.... pulseaudio
 /dev/snd/controlC1: doug 2152 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 12 11:10:14 2014
InstallationDate: Installed on 2014-11-16 (26 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141114)
MachineType: LENOVO 20217
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic.efi.signed root=UUID=91a821ed-7160-439b-8519-939faa93bf90 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-25-generic N/A
 linux-backports-modules-3.16.0-25-generic N/A
 linux-firmware 1.139
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 74CN44WW(V3.05)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: VIQY0Y1
dmi.board.vendor: LENOVO
dmi.board.version: 31900058STD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Y510P
dmi.modalias: dmi:bvnLENOVO:bvr74CN44WW(V3.05):bd09/18/2013:svnLENOVO:pn20217:pvrLenovoIdeaPadY510P:rvnLENOVO:rnVIQY0Y1:rvr31900058STD:cvnLENOVO:ct10:cvrLenovoIdeaPadY510P:
dmi.product.name: 20217
dmi.product.version: Lenovo IdeaPad Y510P
dmi.sys.vendor: LENOVO

Revision history for this message
Doug McMahon (mc3man) wrote :
Revision history for this message
Doug McMahon (mc3man) wrote :
  • syslog Edit (343.6 KiB, application/octet-stream)
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Doug McMahon, thank you for reporting this and helping make Ubuntu better. Could you please execute the following in a terminal:
sudo hdparm -I dev/sdX

where X is replaced with the letter corresponding to your external drive.

Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
tags: added: latest-bios-3.05
Revision history for this message
Doug McMahon (mc3man) wrote :
Download full text (3.2 KiB)

/dev/sdd:

ATA device, with non-removable media
 Model Number: ST500LT012-1DG142
 Serial Number: S3P8W8YR
 Firmware Revision: 0001SDM1
 Transport: Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
 Used: unknown (minor revision code 0x0029)
 Supported: 8 7 6 5
 Likely used: 8
Configuration:
 Logical max current
 cylinders 16383 16383
 heads 16 16
 sectors/track 63 63
 --
 CHS current addressable sectors: 16514064
 LBA user addressable sectors: 268435455
 LBA48 user addressable sectors: 976773168
 Logical Sector size: 512 bytes
 Physical Sector size: 4096 bytes
 Logical Sector-0 offset: 0 bytes
 device size with M = 1024*1024: 476940 MBytes
 device size with M = 1000*1000: 500107 MBytes (500 GB)
 cache/buffer size = unknown
 Form Factor: 2.5 inch
 Nominal Media Rotation Rate: 5400
Capabilities:
 LBA, IORDY(can be disabled)
 Queue depth: 32
 Standby timer values: spec'd by Standard, no device specific minimum
 R/W multiple sector transfer: Max = 16 Current = 16
 Advanced power management level: 128
 Recommended acoustic management value: 208, current value: 0
 DMA: mdma0 mdma1 *mdma2 udma0 udma1 udma2 udma3 udma4 udma5 udma6
      Cycle time: min=120ns recommended=120ns
 PIO: pio0 pio1 pio2 pio3 pio4
      Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
 Enabled Supported:
    * SMART feature set
      Security Mode feature set
    * Power Management feature set
    * Write cache
    * Look-ahead
    * Host Protected Area feature set
    * WRITE_BUFFER command
    * READ_BUFFER command
    * NOP cmd
    * DOWNLOAD_MICROCODE
    * Advanced Power Management feature set
      Power-Up In Standby feature set
    * SET_FEATURES required to spinup after power up
      SET_MAX security extension
    * 48-bit Address feature set
    * Device Configuration Overlay feature set
    * Mandatory FLUSH_CACHE
    * FLUSH_CACHE_EXT
    * SMART error logging
    * SMART self-test
    * General Purpose Logging feature set
    * WRITE_{DMA|MULTIPLE}_FUA_EXT
    * 64-bit World wide name
    * IDLE_IMMEDIATE with UNLOAD
    * Write-Read-Verify feature set
    * WRITE_UNCORRECTABLE_EXT command
    * {READ,WRITE}_DMA_EXT_GPL commands
    * Segmented DOWNLOAD_MICROCODE
    * Gen1 signaling speed (1.5Gb/s)
    * Gen2 signaling speed (3.0Gb/s)
    * Gen3 signaling speed (6.0Gb/s)
    * Native Command Queueing (NCQ)
    * Host-initiated interface power management
    * Phy event counters
    * Idle-Unload when NCQ is active
    * READ_LOG_DMA_EXT equivalent to READ_LOG_EXT
      Device-initiated interface power management
    * Software settings preservation
    * SMART Command Transport (SCT) feature set
    * SCT Write Same (AC2)
    * SCT Features Control (AC4)
    * SCT Data Tables (AC5)
      unknown 206[12] (vendor specific)
Security:
 Master password revision code = 65534
  supported
 not enabled
 not locked
 not frozen
 not expired: security count
  supported: enhanced erase
 98min for SECURITY ERASE UNIT. 98min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WW...

Read more...

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Doug McMahon (mc3man)
Changed in linux (Ubuntu):
status: Expired → New
Revision history for this message
Brad Figg (brad-figg) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Doug McMahon, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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