05ac:12a8 [Asus P7H55-M PRO] Unable to mount iPhone

Bug #1399891 reported by Georges Bartlett
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

unhandled lockdown error-20

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-25-generic 3.16.0-25.33
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: georges 3463 F.... pulseaudio
 /dev/snd/controlC0: georges 3463 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Dec 6 04:53:23 2014
HibernationDevice: RESUME=UUID=8590fcee-2d85-4819-a78a-17de8379978f
IwConfig:
 eth0 no wireless extensions.

 eth1 no wireless extensions.

 lo no wireless extensions.
MachineType: System manufacturer System Product Name
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=121122ce-b5e8-4819-b43b-a0e602834291 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-25-generic N/A
 linux-backports-modules-3.16.0-25-generic N/A
 linux-firmware 1.138
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2014-10-24 (42 days ago)
dmi.bios.date: 01/04/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1709
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7H55-M PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1709:bd01/04/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Georges Bartlett (barg057) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Georges Bartlett, thank you for reporting this and helping make Ubuntu better. Could you please provide an uncompress/untarred log that demostrates the error message noted in the Bug Description?

As well, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-1709
summary: - unable to mount iphone
+ 05ac:12a8 [Asus P7H55-M PRO] Unable to mount iPhone
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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