No medium found with DVD inserted in drive

[Vaclav Cermak]

I'am unable to mount any DVD in my laptop. When I try to do it manually

sudo mount /dev/sr0 /mnt/tmp/

it says

mount: no medium found on /dev/sr0

Output of lsblk is:

NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
sda 8:0 0 111,8G 0 disk
└─sda1 8:1 0 93,1G 0 part /
sdb 8:16 0 232,9G 0 disk
├─sdb1 8:17 0 30,5G 0 part
├─sdb2 8:18 0 1K 0 part
├─sdb5 8:21 0 15,3G 0 part [SWAP]
└─sdb6 8:22 0 187,1G 0 part /home
sr0 11:0 1 1024M 0 rom

Relevant part od lshw (with medium insterted):

*-cdrom
             description: DVD-RAM writer
             product: CDDVDW TS-L633F
             vendor: TSSTcorp
             physical id: 0.0.0
             bus info: scsi@2:0.0.0
             logical name: /dev/cdrom
             logical name: /dev/sr0
             version: TM00
             capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
             configuration: ansiversion=5 status=nodisc

eject command is working.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: disnel 2807 F.... pulseaudio
 /dev/snd/controlC2: disnel 2807 F.... pulseaudio
 /dev/snd/controlC0: disnel 2807 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Nov 30 11:21:28 2014
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=327f5a0f-6877-4401-aeda-3c0e52e770e2
HotplugNewDevices:

HotplugNewMounts:

InstallationDate: Installed on 2014-04-24 (219 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: EUROCOM P170HM Neptune
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=3cd80711-12c2-4f20-b454-66606cefe199 ro quiet splash acpi=force
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127.8
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
 Monitoring the udisks daemon. Press Ctrl+C to exit.
 11:21:53.206: The udisks-daemon is running (name-owner :1.88).
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/09/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.4
dmi.board.asset.tag: Not Applicable
dmi.board.name: P170HM Neptune
dmi.board.vendor: EUROCOM
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: EUROCOM
dmi.chassis.version: Not Applicable
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd08/09/2011:svnEUROCOM:pnP170HMNeptune:pvrNotApplicable:rvnEUROCOM:rnP170HMNeptune:rvrNotApplicable:cvnEUROCOM:ct10:cvrNotApplicable:
dmi.product.name: P170HM Neptune
dmi.product.version: Not Applicable
dmi.sys.vendor: EUROCOM

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Did this issue occur in a previous version of Ubuntu, or is this a new issue?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc7-vivid/

[Vaclav Cermak (disnel)]

Tried 3.18. It failed to build nvidia driver, I tested it from console, it does not work as before. But I realized, that it is probably some hardware problem, I'am unable to boot from DVD ...

Also, I don't know how to add tag to this bugreport...

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]