Evince prints blank pages with attached PDF

[Rüdiger Kupper]

1) lsb_release -rd
Description: Ubuntu Vivid Vervet (development branch)
Release: 15.04

2) apt-cache policy evince libcairo2 libpoppler[0-9]
evince:
  Installed: 3.14.1-0ubuntu1
  Candidate: 3.14.1-0ubuntu1
  Version table:
 *** 3.14.1-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status
libcairo2:
  Installed: 1.13.0~20140204-0ubuntu1
  Candidate: 1.13.0~20140204-0ubuntu1
  Version table:
 *** 1.13.0~20140204-0ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status
libpoppler47:
  Installed: 0.28.1-1ubuntu1
  Candidate: 0.28.1-1ubuntu1
  Version table:
 *** 0.28.1-1ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages
        100 /var/lib/dpkg/status

3) What is expected to happen is when one prints the following file https://launchpadlibrarian.net/193467180/kalender-2014-querformat-4-seiten.pdf it does so successfully.

4) What happens instead is one sees blank pages printing to a physical printer, or printing to PostScript, and reopening in either gv or evince.

WORAKROUND: Sending the same file directly to the printer using "lpr" works fine.

WORKAROUND: Use Firefox's built-in PDF viewer to print.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: evince 3.14.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Nov 29 11:47:33 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-04-12 (595 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
KernLog:

SourcePackage: evince
UpgradeStatus: Upgraded to utopic on 2014-10-24 (36 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[James Cole (intangi)]

This affects me as well with most PDFs, except for the test.pdf I just attached (that I created with "print to file" from gedit).

If I "print to file" and choose PDF, the new document looks fine as well (but still won't print)

If I "print to file" and choose PS, the new document is blank.

There is a workaround that works for me: Select "preview" instead of print from the print dialog, from the print preview window, click the printer icon (though if you have multiple printers, that probably won't select the correct one).

[James Cole (intangi)]

Just for clarity, all my comments about not working examples are in reference to normal PDFs such as the kalendar pdf in the OP...
The test.pdf I attached is the only working pdf I've found.

[Olivier Lenoir (olivier-lenoir-free)]

Evince prints empty pages endlessly, even throught a print preview. It's a very critical bug.
I have to use XPDF but with this program you can't manage printing for A3 paper, for instance.

[penalvch (penalvch)]

Rüdiger Kupper, the issue you are reporting is an upstream one. Could you please report this problem to them following the instructions at https://wiki.ubuntu.com/DebuggingEvince ?

Please provide a direct URL to your upstream report once you have made it so that it may be tracked.

Thank you for your understanding.

[Rüdiger Kupper (ruediger.kupper)]

Files report upstream: https://bugzilla.gnome.org/show_bug.cgi?id=741995

[Nibbels (l-ubuntuonelaunchpad)]

I hope this comments helps.
I have evince installed on Windows 8.1 and it prints blank pages on my network printer.

printer: Samsung ML-3470 Series PCL6 Class Driver (Kopie 1)
When I print the PDFs on this windows PDF app called "Reader" all works fine.

The weird thing:
The Printer starts to print out like it would print doublesided but nothing is printed. (pushes paper out, pulls it back in and pushes it out again with 2 empty pages, but I only printed a 1-paged PDF)

[greg b (gregory-bahde)]

evince is not printing either

[penalvch (penalvch)]

greg b, please do not adjust the Status. For more on this, please see https://wiki.ubuntu.com/Bugs/Status .

[John Waffle (jwaffe75)]

This bug happens to me too, with only certain PDFs. I am not sure what makes a pdf not work in Evince, but I have attached one that works for me, and linked one that doesn't.

For example, this test PDF I just exported from LibreOffice prints perfectly (see attached), but an academic paper I downloaded always prints blank pages.

Link to paper that does not print: http://hunch.net/~coms-4771/quinlan.pdf

I can't even successfully print out the first page of this pdf, it always just makes my printer print blank pages. Note that the number of blank pages matches the number of pages it would have printed, as in, if I tell it to print just page 1, it gives me one blank sheet.

I tried printing the exact same pdf in SumatraPDF and it printed without issue.

Evince is my favorite PDF viewer, being able to print out pdfs is a very useful feature, I hope this gets fixed soon. Let me know if I can provide more information.

System information:

Evince version: 2.32.0.145
OS: Windows 7 64 bit
Printer: Samsung ML-1865W

[penalvch (penalvch)]

John Waffle, to advise, Launchpad is a bug tracker for bugs in Ubuntu (not Windows). Hence, please report your issue upstream directly (not in Launchpad).

[John Waffle (jwaffe75)]

Chris, Sorry for the mixup, I have posted a bug on gnome.org

[penalvch (penalvch)]

Printing to PS and reopening shows all pages in Bionic.