No network after resuming from hibernate

Bug #1397501 reported by Nick B.
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After resuming from hibernate I have no network connection. This doesn't happen with suspend, only hibernate. I'm guessing this is something with network-manager as doing 'sudo service network-manager restart' fixes the problem. ifconfig shows no eth0 interface but doing 'ifconfig eth0' does return some info. It's like the interface is down or something

ifconfig
lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:65536 Metric:1
          RX packets:83613 errors:0 dropped:0 overruns:0 frame:0
          TX packets:83613 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:8178151 (8.1 MB) TX bytes:8178151 (8.1 MB)

ifconfig eth0
eth0 Link encap:Ethernet HWaddr XX:XX:XX:XX:XX:XX
          BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:2442293 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2655252 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:738089439 (738.0 MB) TX bytes:1082156746 (1.0 GB)

1. Hibernate system (must manually enable hibernate in pm-utils)
2. Resume from hibernate.

Expected result:
Network connection is restored

Actual result:
No network connection. network-manager icon in system tray has a red X on it. Doing 'sudo service network-manager restart' brings the network back.

Running Kubuntu 14.10

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: network-manager 0.9.8.8-0ubuntu28
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
Uname: Linux 3.16.0-25-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: KDE
Date: Sat Nov 29 02:56:08 2014
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2011-10-22 (1133 days ago)
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IpRoute:

IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
RfKill:
 1: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: network-manager
UpgradeStatus: Upgraded to utopic on 2014-10-24 (36 days ago)
nmcli-con:
 NAME UUID TYPE TIMESTAMP TIMESTAMP-REAL AUTOCONNECT READONLY DBUS-PATH
 Wired connection 1 c7638a54-931d-4369-bada-d997992aca95 802-3-ethernet 1417237674 Sat 29 Nov 2014 12:07:54 AM EST yes no /org/freedesktop/NetworkManager/Settings/1
 Cakes VPN 56bf2437-f8d6-4f25-981d-429ea74777ec vpn 1415488320 Sat 08 Nov 2014 06:12:00 PM EST no no /org/freedesktop/NetworkManager/Settings/0
nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH
 eth0 802-3-ethernet unmanaged /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.8.8 asleep enabled enabled enabled enabled enabled
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: nick 3078 F.... pulseaudio
 /dev/snd/controlC1: nick 3078 F.... pulseaudio
 /dev/snd/controlC0: nick 3078 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=6cea93c8-571b-4f6d-8ffb-ee50196155ad
InstallationDate: Installed on 2011-10-22 (1140 days ago)
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-25-generic root=UUID=44d7501c-d1fe-4c54-81a5-42676215c1fc ro quiet splash
ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-25-generic N/A
 linux-backports-modules-3.16.0-25-generic N/A
 linux-firmware 1.138
RfKill:
 3: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: utopic
Uname: Linux 3.16.0-25-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-24 (43 days ago)
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare vboxusers wireshark
_MarkForUpload: True
dmi.bios.date: 06/17/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2102
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A79XTD EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0X
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd06/17/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A79XTDEVO:rvrRevX.0X:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Nick B. (futurepilot) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Nick B., thank you for reporting this and helping make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1397501

affects: network-manager (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Nick B. (futurepilot) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Nick B. (futurepilot) wrote : BootDmesg.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : CRDA.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : Lspci.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : Lsusb.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : ProcEnviron.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : ProcModules.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : PulseList.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : UdevDb.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : UdevLog.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote : WifiSyslog.txt

apport information

Revision history for this message
Nick B. (futurepilot) wrote :

I don't know how much this will help. I had to restart network-manager before it let me collect the data.

Revision history for this message
penalvch (penalvch) wrote :

Nick B., could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: latest-bios-2102
Changed in linux (Ubuntu):
importance: Low → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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