[X450JN] Touchpad not properly detected

[Miguel Ribeiro]

My laptop touchpad only works as left/right button and moving around. No other features (scrolling, ..) are working. I'm running Ubuntu 12.04.5 and xserver-xorg-input-synaptics 1.6.2-1ubuntu1~precise2. In System Settings > Mouse and Touchpad there is no Touchpad tab.

cat /proc/bus/input/devices:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1395811/+attachment/4271633/+files/devices

xinput --list:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ PS/2 Logitech Wheel Mouse id=14 [slave pointer (2)]
⎜ ↳ Microsoft Microsoft® Nano Transceiver v2.0 id=16 [slave pointer (2)]
⎜ ↳ Microsoft Microsoft® Nano Transceiver v2.0 id=17 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Power Button id=9 [slave keyboard (3)]
    ↳ Sleep Button id=10 [slave keyboard (3)]
    ↳ USB2.0 UVC HD Webcam id=11 [slave keyboard (3)]
    ↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
    ↳ Microsoft Microsoft® Nano Transceiver v2.0 id=15 [slave keyboard (3)]

cat /var/log/Xorg.0.log
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1395811/+attachment/4271632/+files/Xorg.0.log

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-40-generic.
ApportVersion: 2.0.1-0ubuntu17.8
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: miguel 2516 F.... pulseaudio
 /dev/snd/pcmC1D0p: miguel 2516 F...m pulseaudio
 /dev/snd/controlC0: miguel 2516 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'HDMI'/'HDA Intel HDMI at 0xf7a14000 irq 48'
   Mixer name : 'Intel Haswell HDMI'
   Components : 'HDA:80862807,80860101,00100000'
   Controls : 21
   Simple ctrls : 3
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 47'
   Mixer name : 'Realtek ALC269VC'
   Components : 'HDA:10ec0269,104311ed,00100202'
   Controls : 20
   Simple ctrls : 9
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=871c0677-e290-4516-a623-5e38dc313ada
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: ASUSTeK COMPUTER INC. X450JN
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic root=UUID=0f26d3a6-acde-4878-94ef-b46702f76a1d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-40.69~precise1-generic 3.13.11.10
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/miguel not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-40-generic N/A
 linux-backports-modules-3.13.0-40-generic N/A
 linux-firmware 1.79.18
Tags: precise
Uname: Linux 3.13.0-40-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 02/27/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 203
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X450JN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr203:bd02/27/2014:svnASUSTeKCOMPUTERINC.:pnX450JN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450JN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X450JN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[penalvch (penalvch)]

Miguel Ribeiro, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1395811

[Miguel Ribeiro (m-nr2)]

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[Miguel Ribeiro (m-nr2)]

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[Miguel Ribeiro (m-nr2)]

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[Miguel Ribeiro (m-nr2)]

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[Miguel Ribeiro (m-nr2)]

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[Miguel Ribeiro (m-nr2)]

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[Miguel Ribeiro (m-nr2)]

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[Miguel Ribeiro (m-nr2)]

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[Miguel Ribeiro (m-nr2)]

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[penalvch (penalvch)]

Cut from Bug Description.

[penalvch (penalvch)]

Cut from Bug Description.

[penalvch (penalvch)]

Miguel Ribeiro, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Miguel Ribeiro (m-nr2)]

Hi Christopher,

I've installed 3.18-rc6 and the touchpad is still not detected (in the xinput).

Would it be helpful for me to do anything else?

Thanks a lot,

[penalvch (penalvch)]

Miguel Ribeiro, the issue you are reporting is an upstream one. Could you please report this problem to the appropriate mailing list (linux-input) by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked.

Thank you for your understanding.

[Janne Heikkinen (janne-m-heikkinen)]

The Asus X450JN has the same touchpad (pnp id FLT0102) as X553MA so the steps mentioned here might
make it work:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1392949

I've built couple kernels with those patches applied:

https://www.helsinki.fi/~jmoheikk/focaltech/

[Janne Heikkinen (janne-m-heikkinen)]

Sorry, here's working link to the patched kernels:

http://www.helsinki.fi/~jmoheikk/focaltech/

[Miguel Ribeiro (m-nr2)]

Hi,

Janne: Thanks a lot, those patches worked for me in most of the features.

Christopher: Do you think I should processed reporting to linux-input? Or as is a known issue that people have already worked on, shouldn't?

Thank you guys,

[penalvch (penalvch)]

Miguel Ribeiro, if you have tested this issue in the latest mainline kernel (now 3.18-rc7) and it doesn't work, it's considered an upstream issue eligible for reporting as previously advised.

[Albert van Osch (avanosch)]

Thanks Janne Heikkinen.
Your patched kernels work great!
I'm on Linux Mint 17.1 with my ASUS R752LAV