Wifi no Working on Asus TP300LA machine

[Mikel]

Dear all,

I got my new Asus TP300LA and in windows 8.1 every thing is OK. I installed the latest version of ubuntu, 14.10, and wifi is not working.

If I type "ubuntu -bug linux" i get the following message:

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Problem in linux-image-3.13.0-32-generic.

The problem can not be reported:

This is not an official Ubuntu package. Please remove any thir party package and try again.

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I am a ubuntu user for the last years, but I am not expert. Can anybody help to fix this problem or indicate how to report a bug??

Thanks !!!!!

Mikel

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1395476

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Mikel (mikel-oiarbideu)]

Dear all,

1. I changed the status of the bug to "Confirmed"
2. If I type "apport-collect 1395476" in a terminal I get this:

" You need to run 'sudo -apt get install python -apport' for apport-collect to work", which in turn I cant install due to wifi is not working.

Mikel,

[penalvch (penalvch)]

Mikel, thank you for reporting this and helping make Ubuntu better. Could you please file a new report following https://help.ubuntu.com/community/ReportingBugs#Filing_bugs_when_off-line ?

[Mikel (mikel-oiarbideu)]

Dear all,

Finally I solved the solution following these simple steps:

1. Use a usb network adapter. I used a borrowed one, asus USB N-10 model.
2. I updated all the software, using "Software updater".
3. Restart the computer.

After all, wifi was working without using the adapter.

I hope it will be useful for other users,

Thanks!!

Mikel

[penalvch (penalvch)]

Mikel, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1395476/comments/4 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.