Freeze of mouse and keyboard after suspend due to i2c-designware

[Henri-Marcel Hoogewoud]

In both Unity and KDE, every time I resume from suspend, I have a freeze of my mouse, keyboard, touchpad, and touchscreen. Capslock does not work. I have tried different kernel from 3.13, 3.14, 3.15, 3.16 and 3.17. The problem is systematically reproducible.

WORKAROUND: when I blacklist the following in /ect/modprob.d/blacklist.conf my system resumes perfectly:
blacklist i2c_designware_platform
blacklist i2c_designware_core

These two modules are for the use of my touchpad and my touchscreen.

---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: hoogadmin 2896 F.... pulseaudio
 /dev/snd/controlC0: hoogadmin 2896 F.... pulseaudio
DistroRelease: Ubuntu 14.10
InstallationDate: Installed on 2014-04-23 (213 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Sony Corporation SVD1323Y9EB
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=a64e9e85-bc3d-47ff-b8c2-16c1bdb9cec0 ro acpi_sleep=nonvs quiet splash i8042.nopnp vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-24-generic N/A
 linux-backports-modules-3.16.0-24-generic N/A
 linux-firmware 1.138
RfKill:
 0: nfc0: NFC
  Soft blocked: no
  Hard blocked: no
Tags: utopic
Uname: Linux 3.16.0-24-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-11-16 (6 days ago)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 09/13/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R1080S7
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR1080S7:bd09/13/2013:svnSonyCorporation:pnSVD1323Y9EB:pvrJ5008AP0:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVD1323Y9EB
dmi.product.version: J5008AP0
dmi.sys.vendor: Sony Corporation

[Dmitry Shachnev (mitya57)]

Not a bug in gnome-panel if it also happens with Unity and KDE.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1393878

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc5-vivid/

[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[Henri-Marcel Hoogewoud (hhoogewoud)]

Hi,

I tried with the latest kernel 3.18-rc5-vivid. The bug is still present

TAG:
kernel-bug-exists-upstream

[Henri-Marcel Hoogewoud (hhoogewoud)]

I do not know if it helps, I found:

dmesg | grep i2c
[ 2.673086] i2c_hid i2c-NTRG0F01:00: error in i2c_hid_init_report size:9 / ret_size:31
[ 2.675054] i2c_hid i2c-NTRG0F01:00: error in i2c_hid_init_report size:5 / ret_size:31
[ 2.676158] i2c_hid i2c-NTRG0F01:00: error in i2c_hid_init_report size:5 / ret_size:259
[ 2.677676] i2c_hid i2c-NTRG0F01:00: error in i2c_hid_init_report size:8 / ret_size:259
[ 2.679304] i2c_hid i2c-NTRG0F01:00: error in i2c_hid_init_report size:15 / ret_size:259
[ 2.686762] i2c_hid i2c-NTRG0F01:00: error in i2c_hid_init_report size:4 / ret_size:31
[ 2.701973] i2c_hid i2c-NTRG0F01:00: error in i2c_hid_init_report size:63 / ret_size:31
[ 2.704815] i2c_hid i2c-NTRG0F01:00: error in i2c_hid_init_report size:7 / ret_size:31
[ 2.704904] input: NTRG0F01:00 1B96:0F01 Pen as /devices/pci0000:00/INT33C3:00/i2c-1/i2c-NTRG0F01:00/0018:1B96:0F01.0004/input/input13
[ 2.705240] input: NTRG0F01:00 1B96:0F01 as /devices/pci0000:00/INT33C3:00/i2c-1/i2c-NTRG0F01:00/0018:1B96:0F01.0004/input/input14
[ 2.744728] input: SONY0001:00 06CB:0001 as /devices/pci0000:00/INT33C3:00/i2c-1/i2c-SONY0001:00/0018:06CB:0001.0005/input/input12

[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[penalvch (penalvch)]

Henri-Marcel Hoogewoud, could you please boot into the default Ubuntu kernel (not mainline/upstream) and execute the following in a terminal:
apport-collect 1393878

[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[Henri-Marcel Hoogewoud (hhoogewoud)]

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[Henri-Marcel Hoogewoud (hhoogewoud)]

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[Henri-Marcel Hoogewoud (hhoogewoud)]

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[Henri-Marcel Hoogewoud (hhoogewoud)]

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[Henri-Marcel Hoogewoud (hhoogewoud)]

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[Henri-Marcel Hoogewoud (hhoogewoud)]

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[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[Henri-Marcel Hoogewoud (hhoogewoud)]

apport information

[penalvch (penalvch)]

Henri-Marcel Hoogewoud, the issue you are reporting is an upstream one. Could you please report this problem to the appropriate mailing list (linux-pci) by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked.

Thank you for your understanding.