Simple Scan crashes after upgrade to Ubuntu 14.04. Using Brother ADS2000
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
simple-scan (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I'm using ubuntu 14.04, recently upgraded from 12.04 where simple scan was working fine. I'm using a Brother ADS-2000 (I've also been unable to connect to a Brother MFC-J875DW). I've very carefully followed the directions on the Brother website for installing just about everything associated with these two pieces of equipment. Here's the output from the debugging mode:
p5yc071c@newb:~$ sudo simple-scan -d
[+0.00s] DEBUG: simple-
[+0.00s] DEBUG: Connecting to session manager
[+0.04s] DEBUG: ui.vala:1648: Loading state from /home/p5yc071c/
[+0.04s] DEBUG: ui.vala:1629: Restoring window to 600x400 pixels
[+0.04s] DEBUG: ui.vala:1633: Restoring window to maximized
[+0.04s] DEBUG: autosave-
[+0.04s] DEBUG: autosave-
[+0.04s] WARNING: autosave-
[+0.05s] DEBUG: scanner.vala:1443: sane_init () -> SANE_STATUS_GOOD
[+0.05s] DEBUG: scanner.vala:1449: SANE version 1.0.23
[+0.05s] DEBUG: scanner.vala:1510: Requesting redetection of scan devices
[+0.05s] DEBUG: scanner.vala:802: Processing request
[+0.14s] DEBUG: autosave-
[+0.16s] DEBUG: ui.vala:1739: Saving state to /home/p5yc071c/
[+1.53s] DEBUG: simple-
[+1.53s] DEBUG: scanner.vala:1556: Scanner.scan ("(null)", dpi=300, scan_mode=
[+2.44s] DEBUG: scanner.vala:338: sane_get_devices () -> SANE_STATUS_GOOD
[+2.44s] DEBUG: scanner.vala:350: Device: name="brother4:
[+2.44s] DEBUG: scanner.vala:802: Processing request
[+3.49s] DEBUG: scanner.vala:863: sane_open ("brother4:
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 0: name='(null)' title='Number of options' type=bool size=4 cap=,soft-detect
[+3.49s] DEBUG: scanner.vala:737: Description: Read-only option that specifies how many options a specific devices supports.
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 1: name='(null)' title='Mode' type=group size=4 cap=,advanced
[+3.49s] DEBUG: scanner.vala:737: Description:
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 2: name='mode' title='Scan mode' type=string size=30 values=["Black & White", "Gray[Error Diffusion]", "True Gray", "24bit Color", "24bit Color[Fast]"] cap=,soft-
[+3.49s] DEBUG: scanner.vala:737: Description: Select the scan mode
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 3: name='resolution' title='Scan resolution' type=int size=4 unit=dpi values=[100, 150, 200, 300, 400, 600, 1200, 2400, 4800, 9600] cap=,soft-
[+3.49s] DEBUG: scanner.vala:737: Description: Sets the resolution of the scanned image.
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 4: name='source' title='Scan source' type=string size=64 values=["Automatic Document Feeder(left aligned)", "Automatic Document Feeder(left aligned,Duplex)", "Automatic Document Feeder(centrally aligned)", "Automatic Document Feeder(centrally aligned,Duplex)"] cap=,soft-
[+3.49s] DEBUG: scanner.vala:737: Description: Selects the scan source (such as a document-feeder).
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 5: name='brightness' title='Brightness' type=fixed size=4 unit=percent min=-50.000000, max=50.000000, quant=65536 cap=,soft-
[+3.49s] DEBUG: scanner.vala:737: Description: Controls the brightness of the acquired image.
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 6: name='contrast' title='Contrast' type=fixed size=4 unit=percent min=-50.000000, max=50.000000, quant=65536 cap=,soft-
[+3.49s] DEBUG: scanner.vala:737: Description: Controls the contrast of the acquired image.
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 7: name='(null)' title='Geometry' type=group size=4 cap=,advanced
[+3.49s] DEBUG: scanner.vala:737: Description:
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 8: name='tl-x' title='Top-left x' type=fixed size=4 unit=mm min=0.000000, max=215.899994, quant=6553 cap=,soft-
[+3.49s] DEBUG: scanner.vala:737: Description: Top-left x position of scan area.
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 9: name='tl-y' title='Top-left y' type=fixed size=4 unit=mm min=0.000000, max=355.599991, quant=6553 cap=,soft-
[+3.49s] DEBUG: scanner.vala:737: Description: Top-left y position of scan area.
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 10: name='br-x' title='Bottom-right x' type=fixed size=4 unit=mm min=0.000000, max=215.899994, quant=6553 cap=,soft-
[+3.49s] DEBUG: scanner.vala:737: Description: Bottom-right x position of scan area.
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] DEBUG: scanner.vala:734: Option 11: name='br-y' title='Bottom-right y' type=fixed size=4 unit=mm min=0.000000, max=355.599991, quant=6553 cap=,soft-
[+3.49s] DEBUG: scanner.vala:737: Description: Bottom-right y position of scan area.
[+3.49s] DEBUG: scanner.vala:884: sane_get_
[+3.49s] WARNING: scanner.vala:946: Unable to set single page source, please file a bug
[+3.49s] DEBUG: scanner.vala:546: sane_control_option (2, SANE_ACTION_
[+3.49s] DEBUG: scanner.vala:462: sane_control_option (3, SANE_ACTION_
[+3.49s] DEBUG: scanner.vala:530: sane_control_option (10, SANE_ACTION_
[+3.49s] DEBUG: scanner.vala:530: sane_control_option (11, SANE_ACTION_
[+9.53s] DEBUG: scanner.vala:1209: sane_start (page=0, pass=0) -> SANE_STATUS_INVAL
[+9.53s] WARNING: scanner.vala:1216: Unable to start device: Invalid argument
[+9.53s] DEBUG: scanner.vala:764: sane_cancel ()
[+9.53s] DEBUG: scanner.vala:767: sane_close ()
[+9.64s] DEBUG: ui.vala:1739: Saving state to /home/p5yc071c/
[+16.91s] DEBUG: autosave-
[+16.91s] DEBUG: scanner.vala:1583: Stopping scan thread
[+16.91s] DEBUG: scanner.vala:802: Processing request
[+16.91s] DEBUG: scanner.vala:1594: sane_exit ()
Any help would be greatly appreciated!
-Ben
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: simple-scan 3.12.1-0ubuntu1
ProcVersionSign
Uname: Linux 3.13.0-39-generic x86_64
NonfreeKernelMo
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Nov 17 19:39:03 2014
DriverPackageVe
libsane 1.0.23-3ubuntu3.1
libsane-extras 1.0.22.3ubuntu1
hplip 3.14.3-0ubuntu3.2
hpoj N/A
InstallationDate: Installed on 2014-11-02 (15 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Apple Inc. MacBookPro11,2
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2013
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP112.
dmi.board.
dmi.board.name: Mac-3CBD00234E5
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro11,2
dmi.chassis.type: 10
dmi.chassis.vendor: Apple Inc.
dmi.chassis.
dmi.modalias: dmi:bvnAppleInc
dmi.product.name: MacBookPro11,2
dmi.product.
dmi.sys.vendor: Apple Inc.
Ben, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.
Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. _my_crash_ report. crash' where _my_crash_ report. crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/ _my_crash_ report. crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https:/ /bugs.launchpad .net/ubuntu/ +source/ apport/ +bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: crashdb. conf
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/
sudo nano /etc/apport/
and comment out the line:
'problem_types': ['Bug', 'Package'],
by changing it to:
# 'problem_types': ['Bug', 'Package'],
Save, close, and try to file the crash report again via: _my_crash_ report. crash
ubuntu-bug /var/crash/
I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently.
Please do not attach your crash report manually to this report and reopen it.
Thank you for your understanding.
Helpful bug reporting tips: /wiki.ubuntu. com/ReportingBu gs
https:/