sane (scanimage -L) hangs

Bug #1392071 reported by Dirk Roos
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

dmesg:

[ 3600.928077] INFO: task saned:8150 blocked for more than 120 seconds.
[ 3600.928089] Not tainted 3.13.0-39-generic #66-Ubuntu
[ 3600.928091] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[ 3600.928094] saned D da5d1540 0 8150 1185 0x00000000
[ 3600.928102] c649fec8 00200086 c108a36a da5d1540 00000000 c1a92540 4a81b2d8 000002bb
[ 3600.928109] c1a92540 d67a4e00 da23c100 da5d1540 00000000 da23c144 da23c144 0000241d
[ 3600.928115] c649fecc c1088fab da5d1540 da5d1540 da08a700 da5d1540 da5d1540 c649feb4
[ 3600.928122] Call Trace:
[ 3600.928140] [<c108a36a>] ? check_preempt_wakeup+0x1aa/0x250
[ 3600.928145] [<c1088fab>] ? update_curr+0x12b/0x1e0
[ 3600.928154] [<c10864bd>] ? __enqueue_entity+0x6d/0x80
[ 3600.928179] [<c16578d3>] schedule_preempt_disabled+0x23/0x60
[ 3600.928184] [<c165921d>] __mutex_lock_slowpath+0x10d/0x171
[ 3600.928190] [<c165874c>] mutex_lock+0x1c/0x28
[ 3600.928198] [<dc88cbfb>] pp_ioctl+0x1b/0x40 [ppdev]
[ 3600.928203] [<dc88cbe0>] ? pp_do_ioctl+0x860/0x860 [ppdev]
[ 3600.928211] [<c118a252>] do_vfs_ioctl+0x2e2/0x4d0
[ 3600.928215] [<c16570b8>] ? __schedule+0x358/0x770
[ 3600.928219] [<c118718d>] ? final_putname+0x1d/0x40
[ 3600.928223] [<c1187334>] ? putname+0x24/0x40
[ 3600.928234] [<c1178c06>] ? do_sys_open+0x196/0x260
[ 3600.928238] [<c118a4a0>] SyS_ioctl+0x60/0x80
[ 3600.928248] [<c1661c8d>] sysenter_do_call+0x12/0x12
[ 3600.928254] INFO: task scanimage:8549 blocked for more than 120 seconds.
[ 3600.928256] Not tainted 3.13.0-39-generic #66-Ubuntu
[ 3600.928258] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[ 3600.928260] scanimage D d467db00 0 8549 8422 0x00000000
[ 3600.928264] d52dfec8 00000082 d467db00 d467db00 d52dfef4 c1a92540 c1924a00 00000024
[ 3600.928270] c1a92540 c1924a00 d467db00 da5d1540 00000000 00000008 db026aa4 00000000
[ 3600.928276] d52dfef4 c0190d20 d52dfee0 c1186d00 d52dff80 d52dfec0 daf01000 00000000
[ 3600.928282] Call Trace:
[ 3600.928287] [<c1186d00>] ? path_openat+0xb0/0x520
[ 3600.928293] [<c16578d3>] schedule_preempt_disabled+0x23/0x60
[ 3600.928297] [<c165921d>] __mutex_lock_slowpath+0x10d/0x171
[ 3600.928302] [<c165874c>] mutex_lock+0x1c/0x28
[ 3600.928307] [<dc88cbfb>] pp_ioctl+0x1b/0x40 [ppdev]
[ 3600.928312] [<dc88cbe0>] ? pp_do_ioctl+0x860/0x860 [ppdev]
[ 3600.928316] [<c118a252>] do_vfs_ioctl+0x2e2/0x4d0
[ 3600.928320] [<c118718d>] ? final_putname+0x1d/0x40
[ 3600.928324] [<c118718d>] ? final_putname+0x1d/0x40
[ 3600.928327] [<c1187334>] ? putname+0x24/0x40
[ 3600.928331] [<c1178c06>] ? do_sys_open+0x196/0x260
[ 3600.928336] [<c118a4a0>] SyS_ioctl+0x60/0x80
[ 3600.928340] [<c1661c8d>] sysenter_do_call+0x12/0x12

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc4-vivid/

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1392071

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: trusty
Revision history for this message
Dirk Roos (bitborne) wrote :

apport-collect 1392071 ends with HTTP 1.1 403 Forbidden

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: kernel-bug-exists-upstream
removed: trusty
tags: added: trusty
tags: added: vivid
Revision history for this message
penalvch (penalvch) wrote :

Dirk Roos, could you please try the apport-collect again?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Dirk Roos (bitborne) wrote :

aport-collect still ends with ends with HTTP 1.1 403 Forbidden as soon as i select "Allow ubuntu-server to access my Launchpad account".

Note: this is done in terminal on a ubuntu server installation

Authorize application to access Launchpad on your behalf

Confirm Computer Access

   The Ubuntu computer called ubuntu-server wants access to your Launchpad account. If you allow this, every
   application running on ubuntu-server will have read-write access to your Launchpad account, including to your
   private data.

   If you're using a public computer, if ubuntu-server is not the computer you're using right now, or if something
   just doesn't feel right about this situation, you should choose "Do Not Allow 'ubuntu-server' to Access my
   Launchpad Account", or close this window now. You can always try again later.

   Even if you decide to give ubuntu-server access to your Launchpad account, you can change your mind later.

   Allow ubuntu-server to access my Launchpad account:

   Until I Disable It For One Hour For One Day For One Week

   or

   Do Not Allow "ubuntu-server" to Access my Launchpad Account.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Dirk Roos, thanks for the additional information. Could you please boot into the live envionment and then perform the apport-collect via http://cdimage.ubuntu.com/daily-live/current/ ?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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