At the end of installation I was given an error message stating that installation has crashed! Not good considering it already wied out my other operating system and now I have nothing!

Bug #1390417 reported by Dennis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Below it says I am to attach some files but I have no idea on how to do thator where ot get these files!

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: ubiquity 2.20.0
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Uname: Linux 3.16.0-23-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CasperVersion: 1.345
Date: Fri Nov 7 02:42:12 2014
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
LiveMediaBuild: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Dennis (dlaviolette) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Nov 7 10:41:58 ubuntu /plugininstall.py: Traceback (most recent call last):
Nov 7 10:41:58 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1770, in <module>
Nov 7 10:41:58 ubuntu /plugininstall.py: install.run()
Nov 7 10:41:58 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Nov 7 10:41:58 ubuntu /plugininstall.py: func(self)
Nov 7 10:41:58 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 241, in run
Nov 7 10:41:58 ubuntu /plugininstall.py: self.configure_bootloader()
Nov 7 10:41:58 ubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1026, in configure_bootloader
Nov 7 10:41:58 ubuntu /plugininstall.py: "GrubInstaller failed with code %d" % ret)
Nov 7 10:41:58 ubuntu /plugininstall.py: ubiquity.install_misc.InstallStepError: GrubInstaller failed with code 1
Nov 7 10:41:58 ubuntu /plugininstall.py:

tags: added: installer-crash
Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 1390417

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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