Massive cascade of faults on new hdd

Bug #1388935 reported by ts
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

for a couple of days I keep encountering errors:

Nov 3 18:53:53 eris kernel: [ 774.644135] sd 1:0:0:0: [sdb] Unhandled sense code
Nov 3 18:53:53 eris kernel: [ 774.644135] sd 1:0:0:0: [sdb]
Nov 3 18:53:53 eris kernel: [ 774.644136] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Nov 3 18:53:53 eris kernel: [ 774.644137] sd 1:0:0:0: [sdb]
Nov 3 18:53:53 eris kernel: [ 774.644137] Sense Key : Medium Error [current] [descriptor]
Nov 3 18:53:53 eris kernel: [ 774.644138] Descriptor sense data with sense descriptors (in hex):
Nov 3 18:53:53 eris kernel: [ 774.644139] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
Nov 3 18:53:53 eris kernel: [ 774.644142] 00 00 00 00
Nov 3 18:53:53 eris kernel: [ 774.644144] sd 1:0:0:0: [sdb]
Nov 3 18:53:53 eris kernel: [ 774.644145] Add. Sense: Unrecovered read error - auto reallocate failed
Nov 3 18:53:53 eris kernel: [ 774.644146] sd 1:0:0:0: [sdb] CDB:
Nov 3 18:53:53 eris kernel: [ 774.644146] Read(16): 88 00 00 00 00 00 03 24 0a 00 00 00 00 a0 00 00
Nov 3 18:53:53 eris kernel: [ 774.644150] end_request: I/O error, dev sdb, sector 52693504
Nov 3 18:53:53 eris kernel: [ 774.644154] ata2: EH complete
Nov 3 18:53:54 eris kernel: [ 776.509572] ata2.00: exception Emask 0x0 SAct 0x5000 SErr 0x0 action 0x0
Nov 3 18:53:54 eris kernel: [ 776.509574] ata2.00: irq_stat 0x40000008
Nov 3 18:53:54 eris kernel: [ 776.509576] ata2.00: failed command: READ FPDMA QUEUED
Nov 3 18:53:54 eris kernel: [ 776.509579] ata2.00: cmd 60/08:60:18:00:09/00:00:8e:00:00/40 tag 12 ncq 4096 in
Nov 3 18:53:54 eris kernel: [ 776.509579] res 41/40:00:1c:00:09/00:00:8e:00:00/40 Emask 0x409 (media error) <F>
Nov 3 18:53:54 eris kernel: [ 776.509580] ata2.00: status: { DRDY ERR }
Nov 3 18:53:54 eris kernel: [ 776.509581] ata2.00: error: { UNC }
Nov 3 18:53:54 eris kernel: [ 776.511494] ata2.00: configured for UDMA/133
Nov 3 18:53:54 eris kernel: [ 776.511502] sd 1:0:0:0: [sdb] Unhandled sense code
Nov 3 18:53:54 eris kernel: [ 776.511504] sd 1:0:0:0: [sdb]
Nov 3 18:53:54 eris kernel: [ 776.511505] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Nov 3 18:53:54 eris kernel: [ 776.511506] sd 1:0:0:0: [sdb]
Nov 3 18:53:54 eris kernel: [ 776.511507] Sense Key : Medium Error [current] [descriptor]
Nov 3 18:53:54 eris kernel: [ 776.511508] Descriptor sense data with sense descriptors (in hex):
Nov 3 18:53:54 eris kernel: [ 776.511509] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
Nov 3 18:53:54 eris kernel: [ 776.511513] 8e 09 00 1c
Nov 3 18:53:54 eris kernel: [ 776.511515] sd 1:0:0:0: [sdb]
Nov 3 18:53:54 eris kernel: [ 776.511516] Add. Sense: Unrecovered read error - auto reallocate failed
Nov 3 18:53:54 eris kernel: [ 776.511517] sd 1:0:0:0: [sdb] CDB:
Nov 3 18:53:54 eris kernel: [ 776.511518] Read(16): 88 00 00 00 00 00 8e 09 00 18 00 00 00 08 00 00
Nov 3 18:53:54 eris kernel: [ 776.511522] end_request: I/O error, dev sdb, sector 2382954524

etc etc etc (long cascades). System startup runs into fsck each time, and I keep running into similar errors during fsck

$ lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04

$ apt-cache policy linux-image-3.13.0-39-generic
linux-image-3.13.0-39-generic:
  Installed: 3.13.0-39.66
  Candidate: 3.13.0-39.66
  Version table:
 *** 3.13.0-39.66 0
        500 http://de.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
        100 /var/lib/dpkg/status

The system should start without problems (the hdd tests fine in another machine).
It's co-installed with an SSD, which runs faultless

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-39-generic 3.13.0-39.66
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
Uname: Linux 3.13.0-39-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-39-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/by-path', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D8p', '/dev/snd/controlC1', '/dev/snd/hwC1D2', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/pcmC1D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer'
Card1.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer'
CurrentDesktop: LXDE
Date: Mon Nov 3 18:51:48 2014
HibernationDevice: RESUME=UUID=e34f5f6a-cb0a-408b-93d0-37f624010a1d
InstallationDate: Installed on 2014-05-21 (166 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.
MachineType: FUJITSU CELSIUS W530
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=abd1c9f3-e343-4d00-bda0-5cb93145fcc0 ro persistent
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-39-generic N/A
 linux-backports-modules-3.13.0-39-generic N/A
 linux-firmware 1.127.7
RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/30/2014
dmi.bios.vendor: FUJITSU // American Megatrends Inc.
dmi.bios.version: V4.6.5.4 R1.21.0 for D3227-A1x
dmi.board.name: D3227-A1
dmi.board.vendor: FUJITSU
dmi.board.version: S26361-D3227-A1
dmi.chassis.type: 6
dmi.chassis.vendor: FUJITSU
dmi.chassis.version: C$WXC6
dmi.modalias: dmi:bvnFUJITSU//AmericanMegatrendsInc.:bvrV4.6.5.4R1.21.0forD3227-A1x:bd04/30/2014:svnFUJITSU:pnCELSIUSW530:pvr:rvnFUJITSU:rnD3227-A1:rvrS26361-D3227-A1:cvnFUJITSU:ct6:cvrC$WXC6:
dmi.product.name: CELSIUS W530
dmi.sys.vendor: FUJITSU

Revision history for this message
ts (toto-23) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

ts, thank you for reporting this and helping make Ubuntu better. As per http://support.ts.fujitsu.com/Download/ShowFiles.asp an update to your BIOS is available (V4.6.5.4 - R1.31.0). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

tags: added: bios-outdated-r1.31.0
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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