[Gigabyte M1405] Touchpad not detected

[Adam Francis]

My touchpad does not appear in the list when i run "cat /proc/bus/input/devices". This is a brand new installation on this notebook, Ubuntu has never been installed or operated before.

An external USB mouse works when it is connected (and is visible with the above terminal command). The touchpad remains dead.

The touchpad works in windows 7 (dual boot system).

Using the instructions at "https://wiki.ubuntu.com/DebuggingTouchpadDetection", I have attached the ~/dmesg, ~/devices and the /var/log/Xorg.0.log
---
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: adam 1542 F.... pulseaudio
                      adam 2286 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=923d54bc-1184-43f7-8ceb-ca0ad4e87484
InstallationDate: Installed on 2014-11-01 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: GIGABYTE M1405
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=d7d0c3b9-5be2-43f4-bca3-70e4cf125a44 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-39-generic N/A
 linux-backports-modules-3.13.0-39-generic N/A
 linux-firmware 1.127.7
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: trusty
Uname: Linux 3.13.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/18/2011
dmi.bios.vendor: GIGABYTE
dmi.bios.version: GSBF17
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: M1405
dmi.board.vendor: GIGABYTE
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnGIGABYTE:bvrGSBF17:bd05/18/2011:svnGIGABYTE:pnM1405:pvrGSBF17:rvnGIGABYTE:rnM1405:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: M1405
dmi.product.version: GSBF17
dmi.sys.vendor: GIGABYTE

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1388335

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[Adam Francis (af-chrimes)]

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[penalvch (penalvch)]

Adam Francis, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc2

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Adam Francis (af-chrimes)]

Hi Christopher,

I changed to the upstream kernel but there was no change in the noted behavior.

I am not sure if this is relevant but I changed from Ubuntu Desktop to XBMCbuntu since reporting this issue. The issue is still exactly the same on XBMCbuntu, no touchpad response and no touchpad listed in the 'cat /proc/bus/input/devices'. The upstream kernel change still produced the bug.

[penalvch (penalvch)]

Adam Francis, the issue you are reporting is an upstream one. Could you please report this problem to the appropriate mailing list (linux-input) by following the instructions _verbatim_ at https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked.

Thank you for your understanding.

[Pilot6 (hanipouspilot)]

@Adam
Try to boot with i8042.noloop=1 i8042.nomux=1 kernel parameters

and then give output

dmesg | grep pnp

[Adam Francis (af-chrimes)]

Okay, booted with i8042.noloop=1 i8042.nomux=1 kernel parameters. Ran a terminal and typed "dmesg | grep pnp". This is the output:

adam@redServer:~$ dmesg | grep pnp
[ 0.191533] pnp: PnP ACPI init
[ 0.195670] pnp 00:01: Plug and Play ACPI device, IDs PNP0b00 (active)
[ 0.195772] pnp 00:02: Plug and Play ACPI device, IDs PNP0303 (active)
[ 0.195833] pnp 00:03: Plug and Play ACPI device, IDs PNP0f13 (active)
[ 0.195929] pnp: PnP ACPI: found 4 devices
adam@redServer:~$

[Adam Francis (af-chrimes)]

I forgot to mention that this was done on the upstream kernel.

Also, the touchpad works when I boot with these commands.

[Pilot6 (hanipouspilot)]

@Adam

This looks like an unknown device for the kernel. There is nothing to do, but to make an upstream report and hope, that someone will find a way.