Chromium won't play HTML5 video after 14.04 to 14.10 upgrade

[John Moser]

Chromium was playing Youtube videos via HTML5 browser in Ubuntu 14.04.

I upgraded to Ubuntu 14.10 via Update-Manager.

Now Chromium only loads the video, shows that the video is/has loaded, and shows the Pause button (as the video is playing). The video does not actually play: the seek bar doesn't move, video doesn't change, and no sound comes out. If I manually move the seek bar, the video does follow.

I have no way to debug this. It works on other platforms. Apparently Chromium is uniquely broken in Ubuntu 14.10 when upgraded from 14.04.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: chromium-browser 37.0.2062.120-0ubuntu0.14.04.1~pkg1049 [origin: unknown]
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Uname: Linux 3.16.0-23-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: GNOME
Date: Tue Oct 28 19:25:00 2014
InstallationDate: Installed on 2013-04-15 (560 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64+mac (20120425.1)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: chromium-browser
ThirdParty: True
UpgradeStatus: Upgraded to utopic on 2014-10-25 (3 days ago)
modified.conffile..etc.default.chromium.browser: [deleted]
mtime.conffile..etc.chromium.browser.default: 2014-10-25T11:04:15.180925
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: john 3031 F...m pulseaudio
 /dev/snd/controlC0: john 3031 F.... pulseaudio
 /dev/snd/controlC1: john 3031 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=5e7f72cf-2a7a-4953-a174-c804f175a15a
InstallationDate: Installed on 2013-04-15 (561 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64+mac (20120425.1)
IwConfig:
 eth0 no wireless extensions.

 lo no wireless extensions.

 lxcbr0 no wireless extensions.
MachineType: Shuttle Inc. SH67H
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.16.0-23-generic root=UUID=7face85d-fa1e-45a7-98c4-dbaa0be6b0b3 ro rootflags=subvol=@ quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-23-generic N/A
 linux-backports-modules-3.16.0-23-generic N/A
 linux-firmware 1.138
RfKill:

Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-25 (3 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 05/07/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.02
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: FH67H
dmi.board.vendor: Shuttle Inc.
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.02:bd05/07/2012:svnShuttleInc.:pnSH67H:pvrV1.0:rvnShuttleInc.:rnFH67H:rvr2.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: SH67H
dmi.product.version: V1.0
dmi.sys.vendor: Shuttle Inc.

[John Moser (nigelenki)]

Appears to be Kernel bug in graphics driver:

[196179.037371] ------------[ cut here ]------------
[196179.037408] WARNING: CPU: 2 PID: 1548 at /build/buildd/linux-3.16.0/drivers/gpu/drm/i915/intel_display.c:3324 intel_crtc_wait_for_pending_flips+0x16c/0x180 [i915]()
[196179.037410] Modules linked in: usblp pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_CHECKSUM iptable_mangle ipt_MASQUERADE iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack xt_tcpudp bridge stp llc iptable_filter ip_tables x_tables snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_codec_generic intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm snd_hda_intel joydev snd_hda_controller uvcvideo crct10dif_pclmul crc32_pclmul snd_hda_codec bnep rfcomm videobuf2_vmalloc snd_usb_audio videobuf2_memops ghash_clmulni_intel bluetooth videobuf2_core snd_usbmidi_lib snd_hwdep 6lowpan_iphc v4l2_common videodev media aesni_intel snd_pcm aes_x86_64 lrw gf128mul glue_helper i915 ablk_helper cryptd drm_kms_helper drm lpc_ich i2c_algo_bit mei_me snd_seq_midi
[196179.037448] mei snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer shpchp snd soundcore video mac_hid binfmt_misc parport_pc ppdev lp parport btrfs xor raid6_pq hid_generic usbhid hid ahci libahci r8169 mii
[196179.037468] CPU: 2 PID: 1548 Comm: Xorg Tainted: G OE 3.16.0-23-generic #31-Ubuntu
[196179.037470] Hardware name: Shuttle Inc. SH67H/FH67H, BIOS 2.02 05/07/2012
[196179.037472] 0000000000000009 ffff8803f0697bf8 ffffffff8177fcbc 0000000000000000
[196179.037475] ffff8803f0697c30 ffffffff8106fd8d 0000000000000000 ffff8800363f8000
[196179.037478] ffff8800b9808210 ffff8804075ae000 ffff8804075ae000 ffff8803f0697c40
[196179.037480] Call Trace:
[196179.037488] [<ffffffff8177fcbc>] dump_stack+0x45/0x56
[196179.037493] [<ffffffff8106fd8d>] warn_slowpath_common+0x7d/0xa0
[196179.037496] [<ffffffff8106fe6a>] warn_slowpath_null+0x1a/0x20
[196179.037514] [<ffffffffc0456ffc>] intel_crtc_wait_for_pending_flips+0x16c/0x180 [i915]
[196179.037519] [<ffffffff810b9590>] ? prepare_to_wait_event+0x100/0x100
[196179.037536] [<ffffffffc0459ac3>] intel_crtc_disable_planes+0x33/0x1c0 [i915]
[196179.037551] [<ffffffffc045a090>] ironlake_crtc_disable+0x50/0x980 [i915]
[196179.037568] [<ffffffffc039df53>] ? drm_modeset_lock+0x33/0xf0 [drm]
[196179.037571] [<ffffffff81785ab2>] ? mutex_lock+0x12/0x30
[196179.037587] [<ffffffffc045b457>] intel_crtc_update_dpms+0x67/0xa0 [i915]
[196179.037603] [<ffffffffc045fac9>] intel_connector_dpms+0x59/0x70 [i915]
[196179.037617] [<ffffffffc0394e19>] drm_mode_obj_set_property_ioctl+0x399/0x3a0 [drm]
[196179.037629] [<ffffffffc0394e50>] drm_mode_connector_property_set_ioctl+0x30/0x40 [drm]
[196179.037638] [<ffffffffc0383a4f>] drm_ioctl+0x1df/0x680 [drm]
[196179.037643] [<ffffffff8121f9bc>] ? fsnotify+0x27c/0x350
[196179.037646] [<ffffffff8121f9bc>] ? fsnotify+0x27c/0x350
[196179.037650] [<ffffffff811f4bc8>] do_vfs_ioctl+0x2c8/0x4a0
[196179.037653] [<ffffffff811e31a1>] ? __sb_end_write+0x31/0x60
[196179.037657] [<ffffffff811e0d12>] ? vfs_write+0x1b2/0x1f0
[196179.037660] [<ffffffff811...

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1386931

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[John Moser (nigelenki)]

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[penalvch (penalvch)]

John Moser, thank you for reporting this and helping make Ubuntu better. As per http://global.shuttle.com/products/productsDownload?productId=1477 an update to your BIOS is available (206). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Sanzhar Aubakirov (c0rp-aubakirov)]

For me this bug is still exists. Problem is the same, I upgraded to 14.10 from 14.04, now video is not playing. After reboot it works fine, every video is working. But after some time video is not playing. Chrome load video, showing play button, but actually not playing

[penalvch (penalvch)]

Sanzhar Aubakirov, thank you for your comment. So your issue may be dealt with as soon as possible, and so your hardware may be tracked by having necessary debugging information automatically attached, if would help immensely if you could please file a new report with Ubuntu by executing the following in a terminal while booted into the default Ubuntu repository kernel via:
ubuntu-bug linux

For more on why this is most helpful, please read the official Ubuntu documentation from the respective Ubuntu developer groups, and triage teams:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies
https://wiki.ubuntu.com/Kernel/Policies/DuplicateBugs
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.