[System Product Name, Realtek ALC887-VD, SPDIF Out, Internal] No sound at all

[Emilio Gamarra]

When I select a music file or a video file, no sound comes from the speakers, although when I checked the speakers, it worked fine.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vientozur 1794 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Oct 27 14:48:38 2014
InstallationDate: Installed on 2014-01-16 (283 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful
Symptom_Card: Audio Interno - HDA ATI SB
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vientozur 1794 F.... pulseaudio
Symptom_Jack: SPDIF Out, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC887-VD, SPDIF Out, Internal] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-10-23 (3 days ago)
dmi.bios.date: 03/26/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0902
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A78L-M LX V2
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0902:bd03/26/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MLXV2:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.