[Dell XPS L502X] suspend/resume failure [non-free: nvidia]

Bug #1385999 reported by Brett Sutton
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

system generates this error after EVERY resume from hibinate (e.g. if I close the laptop lid and then re-open it at some later point).

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-22-generic 3.16.0-22.29
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-22-generic x86_64
NonfreeKernelModules: nvidia
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: bsutton 3742 F.... pulseaudio
Date: Mon Oct 27 09:12:48 2014
DuplicateSignature: suspend/resume:Dell Inc. Dell System XPS L502X:A06
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=69caecd8-283c-403b-b8da-6f5ff7793641
InstallationDate: Installed on 2013-06-23 (490 days ago)
InstallationMedia: Ubuntu-GNOME 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterpreterPath: /usr/bin/python3.4
MachineType: Dell Inc. Dell System XPS L502X
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-22-generic root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-22-generic N/A
 linux-backports-modules-3.16.0-22-generic N/A
 linux-firmware 1.136
SourcePackage: linux
Title: [Dell Inc. Dell System XPS L502X] suspend/resume failure [non-free: nvidia]
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: dialout
dmi.bios.date: 07/20/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0YR8NN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/20/2011:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0YR8NN:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: Dell System XPS L502X
dmi.sys.vendor: Dell Inc.

Revision history for this message
Brett Sutton (bsutton) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote : Re: [Dell Inc. Dell System XPS L502X] suspend/resume failure [non-free: nvidia]

Brett Sutton, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/xps-l502x/drivers an update to your BIOS is available (A12). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

tags: added: bios-outdated-a12
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
summary: - [Dell Inc. Dell System XPS L502X] suspend/resume failure [non-free:
- nvidia]
+ [Dell XPS L502X] suspend/resume failure [non-free: nvidia]
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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