unity_support_test has stopped unexpectedly

[Korrigan Nagirrok]

Performed the upgrade from Trusty to Utopic, after the required restart of the computer the 'Report a problem' dialog poped up saying that unity_support_test has stopped unexpectedly.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: unity 7.3.1+14.10.20141016-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Uname: Linux 3.16.0-23-generic i686
.tmp.unity.support.test.1:

ApportVersion: 2.14.7-0ubuntu8
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Fri Oct 24 18:27:07 2014
DistUpgraded: 2014-10-24 17:54:14,577 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
DkmsStatus: virtualbox-guest, 4.3.18, 3.16.0-23-generic, i686: installed
GraphicsCard: InnoTek Systemberatung GmbH VirtualBox Graphics Adapter [80ee:beef] (prog-if 00 [VGA controller])
InstallationDate: Installed on 2014-09-25 (29 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=664043af-2956-48b2-baca-3609d1ee45c3 ro quiet splash vt.handoff=7
Renderer: Software
SourcePackage: unity
UnitySupportTest:
 Error: command ['/usr/lib/nux/unity_support_test', '-p', '-f'] failed with exit code -11: libGL error: pci id for fd 4: 80ee:beef, driver (null)
 OpenGL Warning: Assertion failed: thread && thread->netServer.conn && thread->netServer.conn->type==CR_VBOXHGCM && thread->bInjectThread, file /mnt/tinderbox/add-4.3/src/VBox/Additions/common/crOpenGL/pack/packspu_misc.c, line 562
UpgradeStatus: Upgraded to utopic on 2014-10-24 (0 days ago)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Fri Oct 24 18:18:10 2014
xserver.configfile: default
xserver.errors:
 AIGLX error: vboxvideo does not export required DRI extension
 AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1
xserver.video_driver: vboxvideo

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Chris Emerson (chris-ulp)]

I see the same. In VirtualBox 4.3.12 on Windows 7, with a Ubuntu 14.10 guest, unity_support_test dies when 3D acceleration is enabled:

$ /usr/lib/nux/unity_support_test -p
libGL error: pci id for fd 4: 80ee:beef, driver (null)
OpenGL Warning: Assertion failed: thread && thread->netServer.conn && thread->netServer.conn->type==CR_VBOXHGCM && thread->bInjectThread, file /mnt/tinderbox/add-4.3/src/VBox/Additions/common/crOpenGL/pack/packspu_misc.c, line 562
Segmentation fault (core dumped)

A gdb backtrace, in case it's of use:

#0 0x00007ffff336a5ba in ?? ()
   from /usr/lib/x86_64-linux-gnu/VBoxOGLpackspu.so
#1 0x00007ffff367f3c5 in ?? ()
   from /usr/lib/x86_64-linux-gnu/dri/vboxvideo_dri.so
#2 0x00007ffff36a0f8c in ?? ()
   from /usr/lib/x86_64-linux-gnu/dri/vboxvideo_dri.so
#3 0x00007ffff36a57eb in ?? ()
   from /usr/lib/x86_64-linux-gnu/dri/vboxvideo_dri.so
#4 0x00007ffff4c4d0a5 in start_thread (arg=0x7ffff22c0700)
    at pthread_create.c:309
#5 0x00007ffff6d2484d in clone ()
    at ../sysdeps/unix/sysv/linux/x86_64/clone.S:111

[Stephen M. Webb (bregma)]

Stacktrace shows a crash in the VirtualBox video driver. I strongly suspect a problem in the VirtualBox video driver.

[Gianfranco Costamagna (costamagnagianfranco)]

does it happen with gnome-shell too?
does it happen with a newer virtualbox version?

[Will Cooke (willcooke)]

Sorry folks, but as part of the bug clean up ahead of 16.04 LTS I'm marking this as invalid because it affects an Ubuntu release which is now unsupported. If you can still recreate this bug in a supported release please do open a new bug and we can triage it for consideration in the 16.04 LTS development cycle.

[Launchpad Janitor (janitor)]

[Expired for virtualbox (Ubuntu) because there has been no activity for 60 days.]