[ThinkPad Carbon X1] Touchpad detected as mouse after upgrade to 14.10

Bug #1385336 reported by Patrick Jones
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
xserver-xorg-input-synaptics (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

On my ThinkPad Carbon X1 (2014), after upgrade from Ubuntu Gnome 14.04 to 14.10, the trackpad no longer supports advanced functions such as two-finger scroll. In the "Mouse and Touchpad" control panel, there is no "Touchpad" section. The touchpad previously worked in Ubuntu Gnome 14.04.

/var/log/Xorg.0.log has this line:
Using input driver 'evdev' for 'PS/2 Synaptics TouchPad'

synclient -l reports:
Couldn't find synaptics properties. No synaptics driver loaded?

sudo tpconfig -i reports:
Found Synaptics Touchpad.
Firmware: 8.96 (multiple-byte mode).
Sensor type: unknown (0).
Geometry: rectangular/landscape/up.
Packets: absolute, 80 packets per second.
Corner taps disabled; no tap gestures.
Edge motion: none.
Z threshold: 6 of 7.
2 button mode; corner tap is right button click.

I have tried three different kernels:
3.13.0-37-generic
3.16.0-23-generic
3.18.0-031800rc1-generic (from upstream builds).
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: pj 3528 F.... pulseaudio
 /dev/snd/controlC0: pj 3528 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=3f72a637-241b-4ae6-ad4c-8ff91e333cc7
InstallationDate: Installed on 2014-09-11 (42 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: LENOVO 20A7002LUS
Package: linux-image-generic 3.16.0.23.24
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=06bd7c95-7aff-4fc7-8b64-4bccec0cba93 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-23-generic N/A
 linux-backports-modules-3.16.0-23-generic N/A
 linux-firmware 1.138
Tags: utopic
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-23 (0 days ago)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/06/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET39WW (1.16 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A7002LUS
dmi.board.vendor: LENOVO
dmi.board.version: 0B98417 PRO
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET39WW(1.16):bd06/06/2014:svnLENOVO:pn20A7002LUS:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A7002LUS:rvr0B98417PRO:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20A7002LUS
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO
---
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CurrentDesktop: GNOME
DistUpgraded: 2014-10-23 14:53:52,126 DEBUG enabling apt cron job
DistroCodename: utopic
DistroRelease: Ubuntu 14.10
DistroVariant: ubuntu
InstallationDate: Installed on 2014-09-11 (42 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: LENOVO 20A7002LUS
Package: xserver-xorg-input-synaptics 1.8.1-1ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-23-generic root=UUID=06bd7c95-7aff-4fc7-8b64-4bccec0cba93 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-23.31-generic 3.16.4
Tags: utopic ubuntu
Uname: Linux 3.16.0-23-generic x86_64
UpgradeStatus: Upgraded to utopic on 2014-10-23 (0 days ago)
UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/06/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GRET39WW (1.16 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20A7002LUS
dmi.board.vendor: LENOVO
dmi.board.version: 0B98417 PRO
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGRET39WW(1.16):bd06/06/2014:svnLENOVO:pn20A7002LUS:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A7002LUS:rvr0B98417PRO:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20A7002LUS
dmi.product.version: ThinkPad X1 Carbon 2nd
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Fri Oct 24 10:18:58 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 5250
 vendor CMN
xserver.version: 2:1.16.0-1ubuntu1

Revision history for this message
Patrick Jones (pj-l) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected utopic
description: updated
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Patrick Jones (pj-l) wrote : BootDmesg.txt

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Patrick Jones (pj-l) wrote : CRDA.txt

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Patrick Jones (pj-l) wrote : CurrentDmesg.txt

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Patrick Jones (pj-l) wrote : Dependencies.txt

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Patrick Jones (pj-l) wrote : IwConfig.txt

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Patrick Jones (pj-l) wrote : Lspci.txt

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Patrick Jones (pj-l) wrote : Lsusb.txt

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Patrick Jones (pj-l) wrote : ProcCpuinfo.txt

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Patrick Jones (pj-l) wrote : ProcInterrupts.txt

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Patrick Jones (pj-l) wrote : ProcModules.txt

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Patrick Jones (pj-l) wrote : PulseList.txt

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Patrick Jones (pj-l) wrote : RfKill.txt

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Patrick Jones (pj-l) wrote : UdevDb.txt

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Patrick Jones (pj-l) wrote : UdevLog.txt

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Patrick Jones (pj-l) wrote : WifiSyslog.txt

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Patrick Jones (pj-l) wrote : BootDmesg.txt

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tags: added: ubuntu
description: updated
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Patrick Jones (pj-l) wrote : BootLog.txt

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Patrick Jones (pj-l) wrote : CurrentDmesg.txt

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Patrick Jones (pj-l) wrote : Dependencies.txt

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Patrick Jones (pj-l) wrote : DpkgLog.txt

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Patrick Jones (pj-l) wrote : Lspci.txt

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Patrick Jones (pj-l) wrote : Lsusb.txt

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Patrick Jones (pj-l) wrote : ProcCpuinfo.txt

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Patrick Jones (pj-l) wrote : ProcInterrupts.txt

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Patrick Jones (pj-l) wrote : ProcModules.txt

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Patrick Jones (pj-l) wrote : UdevDb.txt

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Patrick Jones (pj-l) wrote : UdevLog.txt

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Patrick Jones (pj-l) wrote : XorgLog.txt

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Patrick Jones (pj-l) wrote : XorgLogOld.txt

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Patrick Jones (pj-l) wrote : peripherals.txt

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Patrick Jones (pj-l) wrote : xinput.txt

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Patrick Jones (pj-l) wrote : xserver.devices.txt

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Ubuntu Foundations Team Bug Bot (crichton) wrote : Re: Touchpad detected as mouse after upgrade to 14.10

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1385336/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Patrick Jones (pj-l) wrote :

Package may be xserver-xorg-input-synaptics, I'm not sure.

affects: ubuntu → linux-meta (Ubuntu)
Revision history for this message
Patrick Jones (pj-l) wrote :

Or the kernel....

affects: linux-meta (Ubuntu) → xserver-xorg-input-synaptics (Ubuntu)
Revision history for this message
Chris Sims (cas-3) wrote :

This sounds like the same bug as 1386774

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Confirmed
Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: Undecided → High
Revision history for this message
Ahmed Shams (ashams) wrote :

Device added with another device file:
[ 7.159] (II) config/udev: Adding input device PS/2 Synaptics TouchPad (/dev/input/event4)
[ 7.159] (**) PS/2 Synaptics TouchPad: Applying InputClass "evdev pointer catchall"
then:
[ 7.159] (II) config/udev: Adding input device PS/2 Synaptics TouchPad (/dev/input/mouse0)
[ 7.159] (II) No input driver specified, ignoring this device.
[ 7.159] (II) This device may have been added with another device file.

I guess this is more concerned with ubuntu upgrade process.

summary: - Touchpad detected as mouse after upgrade to 14.10
+ [ThinkPad Carbon X1] Touchpad detected as mouse after upgrade to 14.10
Changed in xserver-xorg-input-synaptics (Ubuntu):
importance: High → Medium
Revision history for this message
penalvch (penalvch) wrote :

Patrick Jones, thank you for reporting this and helping make Ubuntu better.

As per https://wiki.ubuntu.com/Releases your release is EOL.

If you have an issue in a supported release (ex. 16.04) please file a new report, and feel free to subscribe me to it.

tags: added: bios-outdated-1.25
Changed in xserver-xorg-input-synaptics (Ubuntu):
status: Confirmed → Invalid
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