[CLEVO/KAPOK Computer Device 0240] Bluetooth don't scan device

Bug #1382986 reported by Valery00
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Bluetooth don`t scan device

valery@laptop:~$ hcitool dev
Devices:

valery@laptop:~$ hcitool scan
Device is not available: No such device

valery@laptop:~$ hciconfig -a
hci0: Type: BR/EDR Bus: USB
        BD Address: 24:FD:52:A2:0F:EA ACL MTU: 820:8 SCO MTU: 255:16
        DOWN
        RX bytes:558 acl:0 sco:0 events:28 errors:0
        TX bytes:355 acl:0 sco:0 commands:28 errors:0
        Features: 0xff 0xff 0xff 0xfe 0xdb 0xff 0x7b 0x87
        Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3
        Link policy: RSWITCH HOLD SNIFF PARK
        Link mode: SLAVE ACCEPT

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64~precise1
ProcVersionSignature: Ubuntu 3.13.0-37.64~precise1-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-37-generic.
ApportVersion: 2.0.1-0ubuntu17.7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: VT1802 Analog [VT1802 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: valery 29587 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 46'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:11068446,15580240,00100000 HDA:80862806,15580240,00100000'
   Controls : 34
   Simple ctrls : 15
Date: Sun Oct 19 19:10:19 2014
HibernationDevice: RESUME=UUID=e01f889a-fca0-423a-a4e2-18dc7232ebcb
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
MachineType: CLEVO CO. W240EL/W250ELQ/W270ELQ
MarkForUpload: True
ProcEnviron:
 LANGUAGE=
 TERM=xterm
 PATH=(custom, no user)
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-37-generic root=UUID=620498d9-6b22-4544-b088-525a4d23cf2b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-37-generic N/A
 linux-backports-modules-3.13.0-37-generic N/A
 linux-firmware 1.79.18
SourcePackage: linux-lts-trusty
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W240EL/W250ELQ/W270ELQ
dmi.board.vendor: CLEVO CO.
dmi.board.version: V3.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd05/09/2013:svnCLEVOCO.:pnW240EL/W250ELQ/W270ELQ:pvrNotApplicable:rvnCLEVOCO.:rnW240EL/W250ELQ/W270ELQ:rvrV3.0:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: W240EL/W250ELQ/W270ELQ
dmi.product.version: Not Applicable
dmi.sys.vendor: CLEVO CO.

Revision history for this message
Valery00 (ot10) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Valery00, thank you for reporting this and helping make Ubuntu better.

At your earliest convenience, could you please test the latest upstream kernel available from the very top line at the top of the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and please do not test the daily folder)? Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow additional upstream developers to examine the issue.

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

description: updated
affects: linux-lts-trusty (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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