Desktop sharing display frozen

Bug #1381483 reported by Phil Hughes
40
This bug affects 8 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

I can connect to a 14.10 desktop, but the update of the display is frozen in the VNC client. I see the desktop, with launcher and panel, but the time is stuck. Clicking on an app in the launcher does start the app, but the app does not appear on the VNC client screen. This happens when logging in using either Remmina on Ubuntu 14.04 on UltraVNC from a Windows 8.1 PC. Someone reported in the forums that this also happens when using x11vnc.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-22-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.7-0ubuntu6
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Oct 15 12:41:01 2014
DistUpgraded: Fresh install
DistroCodename: utopic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Elitegroup Computer Systems Device [1019:903a]
   Subsystem: Elitegroup Computer Systems Device [1019:903a]
InstallationDate: Installed on 2014-10-11 (3 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141011)
MachineType: DIXONSXP DIXONSXP
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=8b9c4b4b-0d6b-4ae2-89cd-504d7a77e096 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/31/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.00DIX
dmi.board.name: DIXONSXP
dmi.board.vendor: DIXONSXP
dmi.chassis.type: 10
dmi.chassis.vendor: DIXONSXP
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.00DIX:bd08/31/2007:svnDIXONSXP:pnDIXONSXP:pvr:rvnDIXONSXP:rnDIXONSXP:rvr:cvnDIXONSXP:ct10:cvr:
dmi.product.name: DIXONSXP
dmi.sys.vendor: DIXONSXP
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Wed Oct 15 12:03:23 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 8564
 vendor AUO
xserver.version: 2:1.16.0-1ubuntu1

Revision history for this message
Phil Hughes (phil-hughes) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Haim (haim763)
description: updated
Revision history for this message
Scott (solar441) wrote :

+1
I also hit this issue the other day after I upgrade to V14.10. Really a surprise.

Changed in xorg (Ubuntu):
importance: Undecided → High
Revision history for this message
Luca Ciavatta (cialu) wrote :

Same issue here. Ubuntu 15.04 vino-server vino 3.8.1-0ubuntu5 and client Ubuntu 15.04 with vinagre 3.14.1-1build1.
Also the same using remmina 1.1.1-1ubuntu1.

Revision history for this message
penalvch (penalvch) wrote :

Phil Hughes, thank you for reporting this bug to Ubuntu. Vivid reached EOL on February 4, 2016.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

Changed in xorg (Ubuntu):
importance: High → Medium
status: Confirmed → Incomplete
Revision history for this message
L-Train (so1dieroffortune) wrote :

This is still happening even in Ubuntu 15.10

Revision history for this message
penalvch (penalvch) wrote :

L-Train, it will help immensely if you filed a new report with Ubuntu by ensuring you have the package xdiagnose installed, and that you click the Yes button for attaching additional debugging information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Phil Hughes (phil-hughes) wrote :

I have successfully logged into a desktop on the same computer running the latest xenial daily build (07-Mar-2016) and the display was being correctly updated, so this is fixed for me.

Revision history for this message
penalvch (penalvch) wrote :

Phil Hughes, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1381483/comments/8 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in xorg (Ubuntu):
status: Incomplete → Invalid
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