[Dell Alienware X51 R2] Unable to run hybrid-suspend on this system

Bug #1381016 reported by Po-Hsu Lin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Low
AceLan Kao

Bug Description

CID: 201303-13031 Dell Alienware X51 R2

This system can run S3 / S4 normally, but hybrid-sleep does not work on it.

Steps:
1. Install 14.04.1 + nvidia-331
2. Try to run hybrid-sleep with fwts:
sudo fwts --s3-hybrid --s3-sleep-delay=30 --s3-device-check --s3-device-check-delay=45 -P s3

Expected result:
* System can go through hybrid-sleep normally.

Actual result:
* The display will be turned off, but the system is not suspended, if you move the mouse, ths display will be back, it acts just like nothing happened.
The following message can be found in dmesg log:
[ 75.308317] HybridSleep

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: ubuntu 1486 F.... pulseaudio
 /dev/snd/controlC0: ubuntu 1486 F.... pulseaudio
 /dev/snd/controlC1: ubuntu 1486 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Oct 14 06:29:40 2014
HibernationDevice: RESUME=UUID=6180570b-fc77-4230-8d27-df4f4b3d10f4
InstallationDate: Installed on 2014-10-13 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Alienware Alienware X51 R2
ProcFB:
 0 EFI VGA
 1 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=08934195-682b-4b74-84b6-e80c7c86ae8b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic N/A
 linux-firmware 1.127.5
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/18/2013
dmi.bios.vendor: Alienware
dmi.bios.version: A04
dmi.board.vendor: Alienware
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.chassis.version: 00
dmi.modalias: dmi:bvnAlienware:bvrA04:bd11/18/2013:svnAlienware:pnAlienwareX51R2:pvr00:rvnAlienware:rn:rvr:cvnAlienware:ct3:cvr00:
dmi.product.name: Alienware X51 R2
dmi.product.version: 00
dmi.sys.vendor: Alienware

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → AceLan Kao (acelankao)
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

This could be a duplicate of 1381462, I will mark it after we confirmed that this bug exist in fwts itself.

Daniel Manrique (roadmr)
Changed in linux (Ubuntu):
importance: Undecided → Low
AceLan Kao (acelankao)
Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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