[Dell Alienware X51 R2] CRITICAL / HIGH failures found in fwts report

Bug #1380997 reported by Po-Hsu Lin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Fix Released
Undecided
Anthony Wong
linux (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

CID: 201303-13031 Dell Alienware X51 R2

In mpcheck test:
High failures: 39
 mpcheck: IO Interrupt Entry 8 (@0x000fd94c) has a Destination IO APIC ID 0x02 which has not been defined.
 mpcheck: IO Interrupt Entry 9 (@0x000fd954) has a Destination IO APIC ID 0x02 which has not been defined.
 ......

In method test:
Critical failures: 6
 method: Detected error 'Not found' when evaluating '\_SB_.PCI0.SAT0.SPT0._GTF'.
 method: Detected error 'Not found' when evaluating '\_SB_.PCI0.SAT0.SPT1._GTF'.
 method: Detected error 'Not found' when evaluating '\_SB_.PCI0.SAT0.SPT2._GTF'.
 method: Detected error 'Not found' when evaluating '\_SB_.PCI0.SAT0.SPT3._GTF'.
 method: Detected error 'Not found' when evaluating '\_SB_.PCI0.SAT0.SPT4._GTF'.
 method: Detected error 'Not found' when evaluating '\_SB_.PCI0.SAT0.SPT5._GTF'.

High failures: 6
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS10._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS11._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS12._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS13._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS14._PLD'.
 method: Detected error 'No return value' when evaluating '\_SB_.PCI0.XHC_.RHUB.HS15._PLD'.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-32-generic 3.13.0-32.57 [modified: boot/vmlinuz-3.13.0-32-generic]
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: ubuntu 1524 F.... pulseaudio
 /dev/snd/controlC1: ubuntu 1524 F.... pulseaudio
 /dev/snd/pcmC1D0c: ubuntu 1524 F...m pulseaudio
 /dev/snd/controlC0: ubuntu 1524 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Oct 14 06:08:23 2014
HibernationDevice: RESUME=UUID=6180570b-fc77-4230-8d27-df4f4b3d10f4
InstallationDate: Installed on 2014-10-13 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Alienware Alienware X51 R2
ProcFB:
 0 EFI VGA
 1 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=08934195-682b-4b74-84b6-e80c7c86ae8b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic N/A
 linux-firmware 1.127.5
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/18/2013
dmi.bios.vendor: Alienware
dmi.bios.version: A04
dmi.board.vendor: Alienware
dmi.chassis.type: 3
dmi.chassis.vendor: Alienware
dmi.chassis.version: 00
dmi.modalias: dmi:bvnAlienware:bvrA04:bd11/18/2013:svnAlienware:pnAlienwareX51R2:pvr00:rvnAlienware:rn:rvr:cvnAlienware:ct3:cvr00:
dmi.product.name: Alienware X51 R2
dmi.product.version: 00
dmi.sys.vendor: Alienware

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Anthony Wong (anthonywong) wrote :

@PHLin,
The critical failure has been analyzed in bug 1220608, please read https://bugs.launchpad.net/somerville/+bug/1220608/comments/19 if it is enough?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Changed in hwe-next:
status: New → Incomplete
assignee: nobody → Anthony Wong (anthonywong)
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hello Anthony,
after discussion, we can't find any evidence that this is affecting any devices on this system during the certification process.
And this system is now certified with 14.04
I think it's ok to close it.

Thanks!

Changed in hwe-next:
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in hwe-next:
status: Confirmed → Fix Released
Changed in linux (Ubuntu):
assignee: Anthony Wong (anthonywong) → nobody
status: Confirmed → Fix Released
Daniel Manrique (roadmr)
Changed in linux (Ubuntu):
importance: Undecided → Low
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.