Ubuntu 14.04 server boots to blank screen

Bug #1380986 reported by Edd Grant
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

I have just performed a from-scratch installation of Ubuntu Server 14.04 i386 on a FitPC2i. The installation went perfectly however on the reboot the monitor goes in to standby. This is the following sequence on boot:

* BIOS Screen shows
* Grub menu shows and automatically selects the default option
* Ubuntu starts to load, I can see all the services starting up in the console (although it moves so quickly I can't really read much of what is going on )
* Ubuntu load seems to complete, the monitor suddenly goes in to standby

Despite the monitor going in to standby the system seems to be running as I can do the following:

* login
* type sudo shutdown -P now (enter sudo password)
* The system shuts down

This seems to be the same issue (same hardware, same Ubuntu version) as reported here (unsolved): http://ubuntuforums.org/showthread.php?t=2229592 hence raising this as a bug.

I'm trying to think how I can get some output from the device so I can troubleshoot this issue. I opted to install openssh during installation and tried to connect a cable to eth0 however eth0 doesn't seem to be requesting an IP from my dhcp server. Is this the default behaviour of Ubuntu server? If I can somehow give this interface an IP then I should be able to SSH to it to get more information.

Most grateful for help on this as I'm very keen to get 14.04 running on this machine.

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1380986/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Edd Grant (eddgrant) wrote :

In response to the above comment I genuinely don't know which package to file this against, so will leave it as-is.

Revision history for this message
penalvch (penalvch) wrote :

Edd Grant, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1380986

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Edd Grant (eddgrant) wrote :

Hi,

I'm afraid I am no longer running the afflicted installation as I couldn't have that host out of operation whilst waiting for a reply on this bug. As such I'm afraid that I'm unable to help by running the command as I have now re-installed this box with 13.10.

Please feel free to close this issue.

Many thanks,

Edd

Revision history for this message
penalvch (penalvch) wrote :

Edd Grant, just to clarify, 13.10 is End of Life July 17, 2014 as per https://wiki.ubuntu.com/Releases . Hence, you are receiving no security updates. Hence, would you like to see via live environment if the issue is resolved via http://cdimage.ubuntu.com/daily-live/current/ ?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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