[gutsy tribe 5] Screen goes blank booting live CD

Bug #138084 reported by Andreas Gustafsson
4
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

When I boot the Gutsy Tribe 5 i386 desktop CD on an MSI RS482M4
motherboard, connecting the VGA output of the on-board graphics
adapter to an iiyama ProLite E380s 1024x768 LCD display, I can see the
initial menu offering to "Start or install Ubuntu" as the default
option. When I choose the default, a progress bar is displayed for
about one minute as the OS loads from the CD. Then the monitor
on-screen display shows the message

                          ATTENTION
                          NO SIGNAL
                   PLEASE CHECK INPUT SIGNAL
                         GO TO SLEEP!!

for a few seconds, the screen goes blank, and the monitor power LED
turns from blue to yellow indicating a power-saving mode. Power
cycling the monitor returns me to the ATTENTION, NO SIGNAL message.

lspci identifies the graphics chipset as:

  01:05.0 VGA compatible controller: ATI Technologies Inc RS482 [Radeon Xpress 200]

If I select "Start Ubuntu in safe graphics mode" instead of the
default "Start or install Ubuntu", the machine boots successfully into
a desktop with the full 1024x768 resolution.

Revision history for this message
Runar Ingebrigtsen (ringe) wrote :

Try download the beta: http://releases.ubuntu.com/7.10/

Revision history for this message
GerryFerdinandus (gerry-ferdinandus) wrote :

There is a possible work around for your problem see Bug #144297

Could you please test the Live BETA CD.
And fill the bug report in https://iso.qa.stgraber.org/
I have also filled it. https://iso.qa.stgraber.org/qatracker/result/823/3
If it does not work.
Thanks in advance.
Gerry.

Revision history for this message
Tormod Volden (tormodvolden) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add some information about your video card to your bug report? The output of 'lspci -vvnn' would be particularly helpful. Thanks in advance.

Revision history for this message
Andreas Gustafsson (gson) wrote :

> Try download the beta: http://releases.ubuntu.com/7.10/

I tried the beta. Now, the screen no longer goes blank.
Instead, I get a desktop, but the menu bars are incorrectly placed, as
if the screen were smaller than it actually is. A screenshot is at:

  http://www.gson.org/bugs/ubuntu/138084/screenshot.png

I would attach it, but when I try to do that, I get a "500 Server Error".

Revision history for this message
Andreas Gustafsson (gson) wrote :

> The output of 'lspci -vvnn' would be particularly helpful

Revision history for this message
Tormod Volden (tormodvolden) wrote :

I'll close the bug since the blank screen problem is gone. The new problem with the gnome-panel getting the wrong screen size is reported in another bug. It picks the screen size from a second screen, even if there actually isn't one. You can attach the output from xrandr --verbose to verify this.

Changed in xserver-xorg-video-ati:
assignee: tormodvolden → nobody
status: Incomplete → Fix Released
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