[SAMSUNG NP-N150-JP02CA] suspend/resume failure

Bug #1380183 reported by Tommy Stephenson
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

This came up on startup. My model is Samsung N150 Plus, model code NP-N150-JP02CA. Basically a cheap netbook with an Intel atom CPU, and integrated graphics.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-21-generic 3.16.0-21.28
ProcVersionSignature: Ubuntu 3.16.0-22.29-generic 3.16.4
Uname: Linux 3.16.0-21-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu5
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tommy 2474 F.... pulseaudio
Date: Sat Oct 11 13:40:50 2014
DuplicateSignature: suspend/resume:SAMSUNG ELECTRONICS CO., LTD. N150P/N210P/N220P:01KY.M008.20100430.RHU
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=2b6fecb9-d446-4646-9c89-662d3967fffe
InstallationDate: Installed on 2012-02-11 (973 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
InterpreterPath: /usr/bin/python3.4
MachineType: SAMSUNG ELECTRONICS CO., LTD. N150P/N210P/N220P
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-22-generic root=UUID=bc9d04b4-a4b3-40a8-851e-a9a38f47d784 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-22-generic N/A
 linux-backports-modules-3.16.0-22-generic N/A
 linux-firmware 1.135
SourcePackage: linux
Title: [SAMSUNG ELECTRONICS CO., LTD. N150P/N210P/N220P] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 04/30/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 01KY.M008.20100430.RHU
dmi.board.asset.tag: SAMSUNG
dmi.board.name: N150P/N210P/N220P
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr01KY.M008.20100430.RHU:bd04/30/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnN150P/N210P/N220P:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnN150P/N210P/N220P:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: N150P/N210P/N220P
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

Revision history for this message
Tommy Stephenson (keyomeyo) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
tags: added: needs-full-computer-model
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Tommy the MetaKnight, as per http://www.samsung.com/ca/support/model/NP-N150-JP02CA an update to your BIOS is available (00XY). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

summary: - [SAMSUNG ELECTRONICS CO., LTD. N150P/N210P/N220P] suspend/resume failure
+ [SAMSUNG NP-N150-JP02CA] suspend/resume failure
tags: added: bios-outdated-00xy
removed: needs-full-computer-model
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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