System Hanged and Freeze

Bug #1379764 reported by Kamin Punpipat
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Normally I was experienced system hanged (sometime is freeze) more than 10 times because I opened up to 10 tabs in google-chrome.
But now I think this problem came from kernel because I was reduced my applications usage but sometime is still hang or freeze.
Ubuntu booted more than approx 30 second. And logged in approx 30 second.
But not mean my system is slow, I install 4 GB ram and system see 3.8 GB (normal) and Quad-CPU 1.8 GHz from Intel. And I did not used SSD. I Tweak my system by enable swap zram
Now my system was hang and freeze again. No things happen when press (Alt+Fn+PrntScr (Which is SysRQ button) + F).
I was press this to made system restart (Alt+Fn+PrntScr+R, E, I, S, U, B) and system was restarted.
I was config this to make system not be freeze but cannot.
/etc/sysctl.conf :
vm.swappiness=10
vm.oom_kill_allocating_task=0
vm.overcommit_memory=0
vm.overcommit_ratio=99
vm.laptop_mode=5
Which about VM of Kernel Config.
Before system freeze I found that my free ram space very low (Free Mem approx 180MB, Free Buffer/Cache approx 650MB)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-37-generic 3.13.0-37.64
ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D3', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D3p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: XTERM
Date: Fri Oct 10 17:19:39 2014
HibernationDevice: RESUME=UUID=71ac432f-0009-48e0-85c1-272ee61c1ed6
InstallationDate: Installed on 2014-01-08 (274 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Inspiron 3421
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic.efi.signed root=UUID=e817c77a-3893-4a86-ac8a-8c3e3a025016 ro quiet splash quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-37-generic N/A
 linux-backports-modules-3.13.0-37-generic N/A
 linux-firmware 1.127.7
SourcePackage: linux
StagingDrivers: zram rts5139
SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
UpgradeStatus: Upgraded to trusty on 2014-04-19 (174 days ago)
dmi.bios.date: 09/09/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0YKV02
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd09/09/2013:svnDellInc.:pnInspiron3421:pvrNotSpecified:rvnDellInc.:rn0YKV02:rvrA08:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3421
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

Revision history for this message
Kamin Punpipat (kaminpattanasin) wrote :
Revision history for this message
Kamin Punpipat (kaminpattanasin) wrote :

Not worry about it

Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Kamin Punpipat, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-14-3421/drivers an update to your BIOS is available (A12). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

tags: added: bios-outdated-a12
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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