Fresh install utopic beta updated got blank screen on boot

Bug #1377318 reported by jerrylamos
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Did Ctrl-AltF1 sudo service lightdm resart to get desktop.

Acer Apire1 netbook 2GB

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.10
DISTRIB_CODENAME=utopic
DISTRIB_DESCRIPTION="Ubuntu Utopic Unicorn (development branch)"
Linux Aspire1 3.16.0-20-generic #27-Ubuntu SMP Wed Oct 1 17:35:12 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
model name : Intel(R) Atom(TM) CPU N455 @ 1.66GHz
model name : Intel(R) Atom(TM) CPU N455 @ 1.66GHz
00:02.0 VGA compatible controller: Intel Corporation Atom Processor D4xx/D5xx/N4xx/N5xx Integrated Graphics Controller

Dual monitor built-in and 1920x1080 external. Has been running earlier utopic, tahr, saucy, etc.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-20-generic 3.16.0-20.27
ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
Uname: Linux 3.16.0-20-generic x86_64
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jerry 3214 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Oct 3 16:38:59 2014
HibernationDevice: RESUME=UUID=fb4f0b36-eec7-43a5-9265-4ecd90a404b5
InstallationDate: Installed on 2014-10-03 (0 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140923)
MachineType: Acer AOD255E
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-20-generic root=UUID=3b265747-697f-4fe5-a636-dc3339358d86 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-20-generic N/A
 linux-backports-modules-3.16.0-20-generic N/A
 linux-firmware 1.134
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/16/2010
dmi.bios.vendor: Acer
dmi.bios.version: V3.12(DDR3)
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE02_PT
dmi.board.vendor: Acer
dmi.board.version: V3.12(DDR3)
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V3.12(DDR3)
dmi.modalias: dmi:bvnAcer:bvrV3.12(DDR3):bd12/16/2010:svnAcer:pnAOD255E:pvrV3.12(DDR3):rvnAcer:rnJE02_PT:rvrV3.12(DDR3):cvnAcer:ct10:cvrV3.12(DDR3):
dmi.product.name: AOD255E
dmi.product.version: V3.12(DDR3)
dmi.sys.vendor: Acer

Revision history for this message
jerrylamos (jerrylamos) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

jerrylamos, thank you for reporting this and helping make Ubuntu better. As per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (3.16). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

tags: added: bios-outdated-3.16
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.