[HP Pavilion dv6-3049tx Entertainment Notebook PC] suspend/resume failure

Bug #1377137 reported by Sumit Shekhar
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

I dont know what happened.. I just logged in and My mouse started blinking and the apport program started.

I am using HP Pavillion dv6 series 3049TX Entertainment (Laptop)

Please fix this bug for me..

Whenever I run the following commands, Often I get the above error..

1. sudo apt-get update
2. sudo apt-get upgrade
3. sudo update-manager -d

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-20-generic 3.16.0-20.27
ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
Uname: Linux 3.16.0-20-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: kritvatsal 2335 F.... pulseaudio
 /dev/snd/controlC0: kritvatsal 2335 F.... pulseaudio
Date: Fri Oct 3 12:33:22 2014
DuplicateSignature: suspend/resume:Hewlett-Packard 00000000000000000000000000000000:F.29
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=c9a0cef0-9b1b-44d8-a2d2-cd3efc452251
InstallationDate: Installed on 2014-09-27 (5 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard 00000000000000000000000000000000
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-20-generic root=UUID=77ac5756-02ae-41e9-81af-5a802092fbaf ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-20-generic N/A
 linux-backports-modules-3.16.0-20-generic N/A
 linux-firmware 1.134
SourcePackage: linux
Title: [Hewlett-Packard 00000000000000000000000000000000] suspend/resume failure
UpgradeStatus: Upgraded to utopic on 2014-09-29 (3 days ago)
UserGroups:

dmi.bios.date: 11/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.29
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 144A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 65.38
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd11/07/2011:svnHewlett-Packard:pn00000000000000000000000000000000:pvr048E100000242B10000020000:rvnHewlett-Packard:rn144A:rvr65.38:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: 00000000000000000000000000000000
dmi.product.version: 048E100000242B10000020000
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Sumit Shekhar (sumit9vs) wrote :
Revision history for this message
Sumit Shekhar (sumit9vs) wrote :
Revision history for this message
Sumit Shekhar (sumit9vs) wrote :

Please help me fix the issue asap.

Changed in linux (Ubuntu):
assignee: nobody → Sumit Shekhar (sumit9vs)
assignee: Sumit Shekhar (sumit9vs) → nobody
Revision history for this message
Sumit Shekhar (sumit9vs) wrote :

I dont know what happened.. I just logged in and My mouse started blinking and the apport program started.

I am using HP Pavillion dv6 series 3049TX Entertainment (Laptop)

Please fix this bug for me..

Whenever I run the following commands, Often I get the above error..

1. sudo apt-get update
2. sudo apt-get upgrade
3. sudo update-manager -d

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-20-generic 3.16.0-20.27
ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
Uname: Linux 3.16.0-20-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: kritvatsal 2335 F.... pulseaudio
 /dev/snd/controlC0: kritvatsal 2335 F.... pulseaudio
Date: Fri Oct 3 12:33:22 2014
DuplicateSignature: suspend/resume:Hewlett-Packard 00000000000000000000000000000000:F.29
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=c9a0cef0-9b1b-44d8-a2d2-cd3efc452251
InstallationDate: Installed on 2014-09-27 (5 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard 00000000000000000000000000000000
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-20-generic root=UUID=77ac5756-02ae-41e9-81af-5a802092fbaf ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-20-generic N/A
 linux-backports-modules-3.16.0-20-generic N/A
 linux-firmware 1.134
SourcePackage: linux
Title: [Hewlett-Packard 00000000000000000000000000000000] suspend/resume failure
UpgradeStatus: Upgraded to utopic on 2014-09-29 (3 days ago)
UserGroups:

dmi.bios.date: 11/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.29
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 144A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 65.38
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd11/07/2011:svnHewlett-Packard:pn00000000000000000000000000000000:pvr048E100000242B10000020000:rvnHewlett-Packard:rn144A:rvr65.38:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: 00000000000000000000000000000000
dmi.product.version: 048E100000242B10000020000
dmi.sys.vendor: Hewlett-Packard

Changed in linux (Ubuntu):
status: New → Invalid
status: Invalid → New
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Joseph Salisbury (jsalisbury) wrote : Re: [Hewlett-Packard 00000000000000000000000000000000] suspend/resume failure

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-rc7-utopic/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: needs-full-computer-model
tags: added: latest-bios-f.29
removed: needs-full-computer-model
summary: - [Hewlett-Packard 00000000000000000000000000000000] suspend/resume
+ [HP Pavilion dv6-3049tx Entertainment Notebook PC] suspend/resume
failure
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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