Wacon Pen and Touch intermittently fails to recover from suspend (to RAM)

Bug #1377132 reported by Phill
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

This happens occasionally, about 1 in every 5 suspends. I always suspend, almost never shut down.

It can be fixed by unplugging the USB connection and re-inserting it, so it's not a major problem but it's becoming frustrating.

dmesg contains: [62171.464375] wacom 2-2.2:1.1: wacom_sys_irq - usb_submit_urb failed with result -19

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: phill 2470 F.... pulseaudio
 /dev/snd/controlC0: phill 2470 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Oct 3 13:16:10 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=7438ed9e-5099-4d5f-a0c4-a2acf41e41b3
InstallationDate: Installed on 2013-05-03 (517 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: System manufacturer V-P5G45
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=1fb8697a-7ed6-41e1-9a44-8c3728862ad7 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic N/A
 linux-firmware 1.127.7
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-05-21 (134 days ago)
dmi.bios.date: 05/18/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0405
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: V-P5G45
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0405:bd05/18/2009:svnSystemmanufacturer:pnV-P5G45:pvrSystemVersion:rvnASUSTeKComputerINC.:rnV-P5G45:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: V-P5G45
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Phill (phill.l) wrote :
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-rc7-utopic/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
penalvch (penalvch)
tags: added: latest-bios-0405
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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