Displaylink Attached Display Adapater and Monitor Not Recognized

Bug #1376768 reported by Dennis Gesker
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

DisplayLink Plug and Play Universal docking Station
DELL
Model: D3000
MFG: ACP075US
SN: 1309017059

All ports on the device are recocognized and function correctly except the display adapter.

Description: Ubuntu Utopic Unicorn (development branch)
Release: 14.10

This problem also exists under trusty. 14.04

My intention is to drive 2 external monitors with this device.
This specific device has no issues under Windows 8.1

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: xorg 1:7.7+7ubuntu2
ProcVersionSignature: Ubuntu 3.16.0-20.27-generic 3.16.3
Uname: Linux 3.16.0-20-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Thu Oct 2 08:44:58 2014
DistUpgraded: 2014-09-26 11:54:36,197 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: CLEVO/KAPOK Computer Device [1558:2702]
InstallationDate: Installed on 2014-08-24 (38 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: System76, Inc. Gazelle Professional
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.16.0-20-generic root=UUID=5dc9a0a5-84ba-495e-b644-8d11f37bece5 ro rootflags=subvol=@ quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to utopic on 2014-09-26 (5 days ago)
dmi.bios.date: 05/16/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp7
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd05/16/2012:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp7:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp7:cvnNoEnclosure:ct9:cvrN/A:
dmi.product.name: Gazelle Professional
dmi.product.version: gazp7
dmi.sys.vendor: System76, Inc.
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.0-0ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.0-0ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu3
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Thu Oct 2 08:31:00 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 489
 vendor LGD
xserver.version: 2:1.16.0-1ubuntu1

Revision history for this message
Dennis Gesker (dennis-gesker) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
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