Inspiron 5537 fails during normal boot

[أحمد المحمودي (Ahmed El-Mahmoudy)]

Hello,

  I installed Trusty on a Dell Inspiron 5537 laptop, yet it fails to boot beyond the plymouth animation.

So I booted in recovery mode, and done the following:
* Enabled network
* Dropped to root shell, and started gdm from there.
* Return back to recovery menu, and select to resume normal boot (without closing gdm).

At this point, the console screen becomes blank (except for a blinking cursor), and I see no progress at all. So I return to gdm, login from there, and checked dmesg, and I find what seems to be a kernel oops:

[ 44.753510] ------------[ cut here ]------------
[ 44.753571] WARNING: CPU: 0 PID: 75 at /build/buildd/linux-3.13.0/drivers/gpu/drm/i915/intel_pm.c:5856 i915_request_power_well+0x77/0x80 [i915]()
[ 44.754168] snd_hda_intel 0000:00:1b.0: irq 63 for MSI/MSI-X
[ 44.753645] Modules linked in: snd_hda_intel(+) mac80211 snd_hda_codec intel_rapl(+) uvcvideo x86_pkg_temp_thermal intel_powerclamp coretemp videobuf2_vmalloc videobuf2_memops kvm_intel videobuf2_core snd_hwdep snd_pcm kvm videodev snd_page_alloc snd_seq_midi i915 snd_seq_midi_event iwlwifi snd_rawmidi rts5139(C) snd_seq btusb snd_seq_device snd_timer crct10dif_pclmul crc32_pclmul snd ghash_clmulni_intel bluetooth drm_kms_helper aesni_intel cfg80211 drm dell_wmi sparse_keymap aes_x86_64 i2c_algo_bit soundcore lrw gf128mul mei_me dell_laptop mei glue_helper dcdbas ablk_helper cryptd lpc_ich joydev serio_raw mac_hid wmi video psmouse ahci r8169 libahci mii
[ 44.754714] CPU: 0 PID: 75 Comm: kworker/0:1 Tainted: G C 3.13.0-36-generic #63-Ubuntu
[ 44.754772] Hardware name: Dell Inc. Inspiron 5537/0RKNTK, BIOS A07 11/12/2013
[ 44.754829] Workqueue: events azx_probe_work [snd_hda_intel]
[ 44.754878] 0000000000000009 ffff88024f8dfd50 ffffffff8171e569 0000000000000000
[ 44.754980] ffff88024f8dfd88 ffffffff8106775d 0000000000000000 0000000000000000
[ 44.755082] 0000000000000000 ffff880253af2000 ffff88024f43b000 ffff88024f8dfd98
[ 44.755199] Call Trace:
[ 44.755240] [<ffffffff8171e569>] dump_stack+0x45/0x56
[ 44.755284] [<ffffffff8106775d>] warn_slowpath_common+0x7d/0xa0
[ 44.755328] [<ffffffff8106783a>] warn_slowpath_null+0x1a/0x20
[ 44.755390] [<ffffffffa03762e7>] i915_request_power_well+0x77/0x80 [i915]
[ 44.755439] [<ffffffffa046ef42>] hda_display_power+0x32/0x40 [snd_hda_intel]
[ 44.755488] [<ffffffffa046d8a5>] azx_probe_continue+0x55/0x980 [snd_hda_intel]
[ 44.755553] [<ffffffffa046ecd5>] azx_probe_work+0x15/0x20 [snd_hda_intel]
[ 44.755601] [<ffffffff810839d2>] process_one_work+0x182/0x450
[ 44.755647] [<ffffffff810847c1>] worker_thread+0x121/0x410
[ 44.755691] [<ffffffff810846a0>] ? rescuer_thread+0x430/0x430
[ 44.755736] [<ffffffff8108b4a2>] kthread+0xd2/0xf0
[ 44.755778] [<ffffffff8108b3d0>] ? kthread_create_on_node+0x1c0/0x1c0
[ 44.755824] [<ffffffff8172eefc>] ret_from_fork+0x7c/0xb0
[ 44.755868] [<ffffffff8108b3d0>] ? kthread_create_on_node+0x1c0/0x1c0
[ 44.755913] ---[ end trace a568fc723deaec72 ]---

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: aelmahmoudy 14485 F.... pulseaudio
 /dev/snd/controlC1: aelmahmoudy 14485 F.... pulseaudio
CRDA:
 country EG:
  (2402 - 2482 @ 40), (N/A, 20)
  (5170 - 5250 @ 20), (N/A, 20)
  (5250 - 5330 @ 20), (N/A, 20), DFS
CurrentDesktop: GNOME
Date: Wed Oct 1 10:36:50 2014
HibernationDevice: RESUME=UUID=ff8c8192-c7f4-4e36-a9b0-2fa1efc33e1c
MachineType: Dell Inc. Inspiron 5537
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=13a3b66a-2384-488d-853f-9c77a2be74e9 ro recovery nomodeset
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-36-generic N/A
 linux-backports-modules-3.13.0-36-generic N/A
 linux-firmware 1.127.7
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/12/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0RKNTK
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/12/2013:svnDellInc.:pnInspiron5537:pvrA07:rvnDellInc.:rn0RKNTK:rvrA00:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 5537
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.

[Brad Figg (brad-figg)]

This change was made by a bot.

[أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy)]

I forgot to mention that pressing CTRL+ALT+F[1-6] wouldn't work !

[أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy)]

I should have explained the previous comment further:

  Before resuming normal boot, I am able to switch from gdm to tty[1-6] by pressing CTRL+ALT+F1.
Yet after I select to resume normal boot, if I then switch to gdm, I can no longer switch back to tty[1-6]

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-rc7-utopic/

[أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy)]

Setting to invalid. Turned out a hardware problem in one of the installed RAM modules.

Sorry for the noise...