After my Ubuntu is started my USB mouse sometime doesn't work

[Werner Gerritsen]

Hi

After my Ubuntu is started (already on the logging screen) my USB mouse sometime doesn't work at all and sometime it does work just as normal.

In the case it doesn't work:
- plug-out and plug-in the USB mouse doesn't help. I see that the lights from the mouse is short time turned on but after that the lights switches off. I seems for me as if the USB channel is not reacting correcly...
- also other USB devices doesn't work

In the case it does work:
- complet normal functionality, never expirienced that when it work it stop to working during ubuntu is running.
- other USB devices working as expected.

My USB mouse is a ASUS Product
M/N MOBKUL
ASUS P/N 0K100-000200000
PEGA P/N 0411-000J0AS
S/N AUT1332001745
Branded with "EPUBLIC OF GAMERS" (R.O.G.)

I don't believe that the mechanism of the mouse is from interesting for this bug report.

I have Ubuntu 14.04.1 LTS

Best Regards
Werner

btw I have created this bug report with the xdiagnose -> "Report an Xorg Bug" and at the end the following error message " GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed" is in the terminal window where I have start it.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.proc.driver.nvidia.warnings.fbdev:
 Your system is not currently configured to drive a VGA console
 on the primary VGA device. The NVIDIA Linux graphics driver
 requires the use of a text-mode VGA console. Use of other console
 drivers including, but not limited to, vesafb, may result in
 corruption and stability problems, and is not supported.
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.4
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,staticswitcher,workarounds,scale,expo,ezoom,dbus]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Sat Sep 27 11:30:34 2014
DistUpgraded: 2014-05-22 21:29:07,402 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GK106M [GeForce GTX 770M] [10de:11e0] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:213e]
InstallationDate: Installed on 2014-01-12 (257 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: ASUSTeK COMPUTER INC. G750JX
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=38e51521-23e2-4a85-8aad-b63484675685 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-05-22 (127 days ago)
dmi.bios.date: 08/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G750JX.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G750JX
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG750JX.208:bd08/19/2013:svnASUSTeKCOMPUTERINC.:pnG750JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG750JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G750JX
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Sat Sep 27 09:17:30 2014
xserver.configfile: default
xserver.errors:
 Failed to load module "nouveau" (module does not exist, 0)
 Failed to load module "nouveau" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.1

[penalvch (penalvch)]

Werner Garritsen, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G750JX/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (209). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then please mark this report Status New.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for xorg (Ubuntu) because there has been no activity for 60 days.]