sometimes unresponsive shell after idle

Bug #1373641 reported by kevin gunn
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
unity8 (Ubuntu)
Confirmed
High
Unassigned

Bug Description

 mako r51 (rtm)

<jdstrand> kgunn: so, phone is in my pocket for a while. I pull it out. I press the power button. I can swipe the screen and unlock but I can't open the launcher, switch applications, etc
(it happened to me 3 times while I was out)
<kgunn> jdstrand: mmm....sounds different, like the shell died
<jdstrand> I do see the hint that the launcher is there-- when I unlock, it opens slightly then hides
 I think I saw that...
 phone is working ok atm
 jdstrand: did it "recover" on its own ?
 like...you couldn't use spread...and then 30 secs later you could?
<jdstrand> kgunn: I let it sit for maybe 10 minutes. I had to hard reboot by long pressing the power button. when confirmation came up to poweroff, it wouldn't respond. so I had to hold the power button for a long time to force it off
<jdstrand> kgunn: I had been living with this for a couple of weeks nad it was very frustrating-- then I saw that bug about input that was on the list (kgunn pretty sure this means bug 1295623 ) , subscribed to it, and it seemed fixed when it hit the images. I don't know if it is related, or luck, or what :)
 kgunn: note, I could interact with the foreground app

kevin gunn (kgunn72)
Changed in unity8 (Ubuntu):
importance: Undecided → High
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity8 (Ubuntu):
status: New → Confirmed
Revision history for this message
Jamie Strandboge (jdstrand) wrote :

FYI, this happened to me yesterday with rtm, mako, r54.

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Jamie Strandboge (jdstrand) wrote :

I'll reiterate that this happens after being in my pocket. Also, I have a passcode set, if that makes a difference.

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kevin gunn (kgunn72) wrote :

haven't had any sightings on krillin, but might be worth "trying"

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Jamie Strandboge (jdstrand) wrote :

This happened again last night. I locked the screen, put the phone in my pocket and then after a while tried to use the phone. The screen was 'frozen' on the 'swipe to unlock' screen and did not repsond to edge gestures. I then held the power button and got the 'Power off Reboot Cancel' dialog, but it wouldn't respond to taps. mako rtm r57.

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kevin gunn (kgunn72) wrote :

this sort of feels like a duplicate of bug 1408263
is there anything in this description that would prevent us from dup'ing ?

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Michał Sawicz (saviq) wrote :

The part where it "wouldn't respond to taps" suggests there something more than just the edges going awry.

Revision history for this message
Rob Taylor (q-rob-o) wrote :

I had a similar issue today.

I was using the phone to listen to music with headphones (walking to work, just to set the scene).

I unplugged the headphones when I reached the office, did my usual pre-work faff of making a cup of tea etc. When I went to use the device the screen would turn on but I couldn't enter my passcode into the lock screen. Had to hold the power button to do ao hard reboot.

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