package linux-image-3.13.0-36-generic 3.13.0-36.63 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[René Arends]

I think I already figured out what went wrong. I'm using Ubuntu on a very old laptop with a non PAE Intel CPU. I found a workaround to enable PAE. For each update I have to use this workaround again, otherwise Ubuntu sees the CPU as non=PAE and installation fails. So it is not a problem with Ubuntu but with a non PAE CPU.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-36-generic 3.13.0-36.63
ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
Uname: Linux 3.13.0-36-generic i686
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rene 1933 F.... pulseaudio
Date: Wed Sep 24 15:58:05 2014
DuplicateSignature: package:linux-image-3.13.0-36-generic:3.13.0-36.63:subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=44ea4332-f75d-4f1d-b546-124e7b034a86
InstallationDate: Installed on 2013-06-22 (459 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Latitude D600
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-36-generic root=UUID=e34bccae-fb5f-4135-bf3d-cc83a5f09494 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:

SourcePackage: linux
Title: package linux-image-3.13.0-36-generic 3.13.0-36.63 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to trusty on 2014-08-16 (39 days ago)
dmi.bios.date: 09/07/2004
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A14
dmi.board.name: 0T9369
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA14:bd09/07/2004:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn0T9369:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D600
dmi.sys.vendor: Dell Computer Corporation

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Non-PAE cpus are not supported after Precise.