[Dell Computer Corporation Dimension 3000] suspend/resume failure

[Lyn Perrine]

To reproduce put dell dimension 3000 to suspend from clicking shutdown in lxpanel then try to resume and it does not respond. I had no grpahics output on resume. Then I had to turn power off to pc using the button on the front of the tower. I had apport start up when resuming from suspend.
/proc/version_signature
Ubuntu 3.16.0-17.23-generic 3.16.3

The debugging procedure described below assumes you have the latest BIOS from your vendor, and requires a linux kernel with the capability of "/sys/power/pm_trace". You can ensure that pm_trace'ing is possible by looking in the directory /sys/power/ (from a terminal type ls /sys/power/) to see if a file called pm_trace exists.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-17-generic 3.16.0-17.23
ProcVersionSignature: Ubuntu 3.16.0-17.23-generic 3.16.3
Uname: Linux 3.16.0-17-generic i686
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.7-0ubuntu2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: brendan 1927 F.... lxpanel
CRDA: Error: [Errno 2] No such file or directory: 'iw'
Date: Tue Sep 23 21:16:02 2014
DuplicateSignature: suspend/resume:Dell Computer Corporation Dimension 3000:A02
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=5eaea3b6-cfc7-473f-9870-3879753b659a
InstallationDate: Installed on 2014-09-24 (0 days ago)
InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha i386 (20140923)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 001 Device 002: ID 1307:0163 Transcend Information, Inc. 256MB/512MB/1GB Flash Drive
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Dimension 3000
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 0 nouveaufb
 1 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-17-generic root=UUID=5f3d5f89-d84d-4bbb-ba59-90b5361c3f1d ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-17-generic N/A
 linux-backports-modules-3.16.0-17-generic N/A
 linux-firmware 1.134
RfKill:

SourcePackage: linux
Title: [Dell Computer Corporation Dimension 3000] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/08/2004
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A02
dmi.board.name: 0N6381
dmi.board.vendor: Dell Computer Corp.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA02:bd11/08/2004:svnDellComputerCorporation:pnDimension3000:pvr:rvnDellComputerCorp.:rn0N6381:rvr:cvnDellComputerCorporation:ct6:cvr:
dmi.product.name: Dimension 3000
dmi.sys.vendor: Dell Computer Corporation

[Brad Figg (brad-figg)]

This change was made by a bot.

[penalvch (penalvch)]

Brendan Perrine, as per http://www.dell.com/support/home/us/en/04/product-support/product/dimension-3000/drivers an update to your BIOS is available (A03). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]