HP Deskjet D1660 prints but no ink on paper!

[JohnWashington]

HP Deskjet D1660 moves the paper and the head exactly as if it's printing correctly, but there's no ink on the paper. However it does work as expected on Windows, so the hardware is ok. Reproduced on 12.04, 14.04, Linux Mint 17 (which is based on 14.04) and even Debian 7.5.

I hope to borrow the printer from the owner to capture logs etc and investigate in more detail.

It's strange that I can find no other reports of such behaviour with the D1660, though there are other reports of it not working at all and subsequent success. But bug #521429 describes an identical problem with the HP F370 printer.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1372448/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Pascal De Vuyst (pascal-devuyst)]

What driver are you using, please run apport-collect -p cups 1372448 from a terminal to include this and other usefull information about your printing setup.

Also provide https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data and https://wiki.ubuntu.com/DebuggingPrintingProblems#Getting_the_data_which_would_go_to_the_printer

[JohnWashington (ubuntu-johnwash)]

Driver is whatever is installed by Ubuntu "out of the box", a fresh install. I can't provide further info, but I hope to investigate fully when the owner lends me the printer.

[Launchpad Janitor (janitor)]

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

[JohnWashington (ubuntu-johnwash)]

I've changed the status back to incomplete because I still hope to move this forward. I'm unable to borrow the printer before January.

[Launchpad Janitor (janitor)]

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]