Cannot play video from SD card in videos scope

[Richard Huddie]

ENVIRONMENT:
Device: krillin ubuntu-rtm/14.09 build 1

SUMMARY:
Cannot play video from SD card in videos scope

STEPS:
1) Insert SD card into device containing a video file.
I am using a video recorded on the device and then copied to the SD card under Videos folder using MTP.

2) Reboot device. This is needed due to bug 1358750: https://bugs.launchpad.net/ubuntu/+source/unity-scope-video-remote/+bug/1358750

3) Navigate to Videos scope
4) Try to play video

EXPECTED RESULT:
The video thumbnail should be displayed and it should be possible to play the video.

ACTUAL RESULT:
The video thumbnail is displayed (although sometimes the default thumbnail is shown), but when you try to play the video nothing happens at all.

[Sergio Schvezov (sergiusens)]

Can you check if there are apparmor denials or rejections in the media-hub logs? This seems a lot similar to the bug we found for music.

[Richard Huddie (rhuddie)]

Attaching media-hub.log, but no apparmor issues in there.

[Jim Hodapp (jhodapp)]

The apparmor denials wouldn't be in the media-hub log, they'd be in /var/log/syslog. Do a grep for DENIED in there.

[Richard Huddie (rhuddie)]

attaching syslog, which shows following errors at end of file:
Sep 22 15:31:25 ubuntu-phablet kernel: [ 253.043564] (3)[6317:scoperunner]type=1400 audit(1411399885.805:253): apparmor="DENIED" operation="open" profile="com.ubuntu.scopes.youtube_youtube_1.0.11" name="/proc/6317/attr/current" pid=6317 comm="scoperunner" requested_mask="r" denied_mask="r" fsuid=32011 ouid=32011
Sep 22 15:31:25 ubuntu-phablet kernel: [ 253.044104] (3)[6317:scoperunner]type=1400 audit(1411399885.805:254): apparmor="DENIED" operation="mkdir" profile="com.ubuntu.scopes.youtube_youtube_1.0.11" name="/run/user/32011/scopes/leaf-net/" pid=6317 comm="scoperunner" requested_mask="c" denied_mask="c" fsuid=32011 ouid=32011
Sep 22 15:31:25 ubuntu-phablet kernel: [ 253.045258] (3)[6317:scoperunner]type=1400 audit(1411399885.805:255): apparmor="DENIED" operation="open" profile="com.ubuntu.scopes.youtube_youtube_1.0.11" name="/home/phablet/.config/libaccounts-glib/accounts.db" pid=6317 comm="scoperunner" requested_mask="rw" denied_mask="rw" fsuid=32011 ouid=32011
Sep 22 15:31:25 ubuntu-phablet kernel: [ 253.045585] (3)[6317:scoperunner]type=1400 audit(1411399885.805:256): apparmor="DENIED" operation="open" profile="com.ubuntu.scopes.youtube_youtube_1.0.11" name="/home/phablet/.config/libaccounts-glib/accounts.db" pid=6317 comm="scoperunner" requested_mask="r" denied_mask="r" fsuid=32011 ouid=32011
Sep 22 15:31:27 ubuntu-phablet kernel: [ 255.020891] (2)[986:init]init: sys_prop: permission denied uid:32011 name:bwc.mm.VideoDecodeCodec
Sep 22 15:31:27 ubuntu-phablet kernel: [ 255.024525] (2)[986:init]init: sys_prop: permission denied uid:32011 name:bwc.mm._Profile
Sep 22 15:31:28 ubuntu-phablet kernel: [ 255.898217] (0)[986:init]init: sys_prop: permission denied uid:32011 name:bwc.mm._Profile

[Michael Frey (mfrey)]

** (process:2558): WARNING **: Unable to dispatch url 'file:///media/phablet/ContourROAM/Movies/01%20-%20Fit%20Test.m4v':GDBus.Error:com.canonical.URLDispatcher.BadURL: URL 'file:///media/phablet/ContourROAM/Movies/01%20-%20Fit%20Test.m4v' is not handleable by the URL Dispatcher

[Michael Frey (mfrey)]

This is a url-dispatcher problem