USB mouse not recognized after dehibernation

[Eddy]

After rebooting from hibernation, the USB mouse (logitech in this case) which is consistently detected in the normal boot is no longer recognized.

Ubuntu: Feisty Fawn
Environment: emachine m5309
Logitech mouse: Wheel mouse M-BD58

[Ralph Janke (txwikinger)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description does not yet have enough information.

Could you please check if this problem still occurs in the newest hardy kernel.
Please include the following additional information, if you have not already done so (pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:

  1. Please include the output of the command "uname -a" in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.

  2. Please run the command "dmesg > dmesg.log" after a fresh boot and attach the resulting file "dmesg.log" to this bug report.

  3. Please run the command "sudo lspci -vvnn > lspci-vvnn.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

  4. Please run the command "cat /proc/version_signature > version.log" and attach the resulting file "lspci-vvnn.log" to this bug report.

For your reference, the full description of procedures for kernel-related bug reports is available at http://wiki.ubuntu.com/KernelTeamBugPolicies.

Thanks in advance!

[Launchpad Janitor (janitor)]

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Adolfo González Blázquez (infinito)]

I can confirm this bug on Intrepid up-to-date (28 oct). I have to unplug/plug the mouse to get it working again.

Linux munster 2.6.27-7-generic #1 SMP Fri Oct 24 06:42:44 UTC 2008 i686 GNU/Linux

[Ken Arnold (kenneth-arnold)]

I think I have this bug too. My dmesg is attached. lsusb (to attach in a second) enumerates the device but it doesn't work.

[Ken Arnold (kenneth-arnold)]

forgot to note: works "fine" after unplugging and re-plugging. And by "fine" I mean it corrupts the x.org keyboard configuration (with a "Read error: No such device" in Xorg.0.log) and forces its layout back to qwerty.

[Launchpad Janitor (janitor)]

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

[pendelton (a79315)]

Same problem. Started Ubuntu from standby and plugged an external mouse in but nothing happens. The mouse light doesn't even light up.

Linux MrTopsyTurvy 2.6.24-24-generic #1 SMP Tue Jul 7 19:46:39 UTC 2009 i686 GNU/Linux

[ubuntu_giant (ubuntu-giant)]

This report seems to be for Feisty, but the problem occurs in Karmik Kuala, too.
I don't think it's just mice. After hibernation, my Nokia 5310 phone has trouble connecting to the computer via USB cable.

[cmcanulty (cmcanulty)]

My mouse and trackpad don't work after hibernate. Only a restart or command "modprobe psmouse" gets them working again. Running Lucid.

[penalvch (penalvch)]

Eddy, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]