Error! Your kernel headers for kernel 3.16.0-14-generic cannot be found.

Bug #1368735 reported by martin suchanek
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Medium
Unassigned
Utopic
Won't Fix
Medium
Unassigned

Bug Description

Hi,

Within distribution upgrade from 14.04 to 14.10 the following errors occurred:

Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 3.16.0-14-generic /boot/vmlinuz-3.16.0-14-generic
run-parts: executing /etc/kernel/postinst.d/dkms 3.16.0-14-generic /boot/vmlinuz-3.16.0-14-generic
Error! Your kernel headers for kernel 3.16.0-14-generic cannot be found.
Please install the linux-headers-3.16.0-14-generic package,
or use the --kernelsourcedir option to tell DKMS where it's located
Error! Your kernel headers for kernel 3.16.0-14-generic cannot be found.
Please install the linux-headers-3.16.0-14-generic package,

Kind Regards,
Martin

P.S. I am not sure if I should report this error but linux kernel header packages should be probably installed automatically within distribution upgrade process - because it is always happening of "rebuilding" some module/s . Even in case of any new kernel version is going to be installed - as everybody knows :-) Just a suggestion :-)
---
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: u1 14082 F.... panel-17-mixer
                      u1 14206 F.... pulseaudio
 /dev/snd/controlC1: u1 14082 F.... panel-17-mixer
                      u1 14206 F.... pulseaudio
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=2942955f-ca55-46a7-9370-9921b3378b82
InstallationDate: Installed on 2014-03-09 (188 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140308)
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-14-lowlatency root=UUID=0e52ffaa-9dfc-4c1e-acf8-4749e1fcccc7 ro noplymouth nomodeset xvga=791 processor.ignore_ppc=1 apparmor=1 security=apparmor bootchart=disable verbose lang=en_UK keymap=uk elevator=noop crashkernel=384M-:128M crashkernel=384M-:128M
ProcVersionSignature: Ubuntu 3.16.0-14.20-lowlatency 3.16.2
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-14-lowlatency N/A
 linux-backports-modules-3.16.0-14-lowlatency N/A
 linux-firmware 1.133
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: utopic utopic
Uname: Linux 3.16.0-14-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 07/04/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0801
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: RAMPAGE IV BLACK EDITION
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0801:bd07/04/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVBLACKEDITION:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.14.7-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: u1 14082 F.... panel-17-mixer
                      u1 14206 F.... pulseaudio
 /dev/snd/controlC1: u1 14082 F.... panel-17-mixer
                      u1 14206 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=2942955f-ca55-46a7-9370-9921b3378b82
InstallationDate: Installed on 2014-03-09 (188 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140308)
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-14-lowlatency root=UUID=0e52ffaa-9dfc-4c1e-acf8-4749e1fcccc7 ro noplymouth nomodeset xvga=791 processor.ignore_ppc=1 apparmor=1 security=apparmor bootchart=disable verbose lang=en_UK keymap=uk elevator=noop crashkernel=384M-:128M crashkernel=384M-:128M
ProcVersionSignature: Ubuntu 3.16.0-14.20-lowlatency 3.16.2
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-14-lowlatency N/A
 linux-backports-modules-3.16.0-14-lowlatency N/A
 linux-firmware 1.133
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: utopic utopic
Uname: Linux 3.16.0-14-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirtd lpadmin mythtv plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/04/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0801
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: RAMPAGE IV BLACK EDITION
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0801:bd07/04/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVBLACKEDITION:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1368735

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Tim Gardner (timg-tpi) wrote :

I just did a server update from 14.04.1 to 14.10 with no problem. Are you sure you had a successful archive update ?

sudo apt-get update
sudo apt-get -f install
sudo apt-get -u dist-upgrade

Changed in linux (Ubuntu Utopic):
status: Incomplete → Triaged
tags: added: utopic
Changed in linux (Ubuntu Utopic):
importance: Undecided → Medium
Revision history for this message
martin suchanek (martin-suc) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
martin suchanek (martin-suc) wrote : BootDmesg.txt

apport information

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martin suchanek (martin-suc) wrote : CRDA.txt

apport information

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martin suchanek (martin-suc) wrote : CurrentDmesg.txt

apport information

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martin suchanek (martin-suc) wrote : IwConfig.txt

apport information

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martin suchanek (martin-suc) wrote : Lspci.txt

apport information

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martin suchanek (martin-suc) wrote : Lsusb.txt

apport information

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martin suchanek (martin-suc) wrote : ProcCpuinfo.txt

apport information

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martin suchanek (martin-suc) wrote : ProcEnviron.txt

apport information

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martin suchanek (martin-suc) wrote : ProcInterrupts.txt

apport information

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martin suchanek (martin-suc) wrote : ProcModules.txt

apport information

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martin suchanek (martin-suc) wrote : UdevDb.txt

apport information

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martin suchanek (martin-suc) wrote : UdevLog.txt

apport information

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martin suchanek (martin-suc) wrote : WifiSyslog.txt

apport information

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martin suchanek (martin-suc) wrote :

Yes , I am sure had successful archive update.

description: updated
Revision history for this message
martin suchanek (martin-suc) wrote : AlsaInfo.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : BootDmesg.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : CRDA.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : CurrentDmesg.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : IwConfig.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : Lspci.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : Lsusb.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : ProcEnviron.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : ProcInterrupts.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : ProcModules.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : PulseList.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : UdevDb.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : UdevLog.txt

apport information

Revision history for this message
martin suchanek (martin-suc) wrote : WifiSyslog.txt

apport information

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Rolf Leggewie (r0lf) wrote :

utopic has seen the end of its life and is no longer receiving any updates. Marking the utopic task for this ticket as "Won't Fix".

Changed in linux (Ubuntu Utopic):
status: Triaged → Won't Fix
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