crash during installation on Asus Zenbook UX301

[Scott]

I've had numerous failures attempting to install Ubuntu on this laptop. I used the laptop (with Windows) for a couple months before trying Ubuntu so I believe the hardware is good.

I downloaded the Ubuntu ISO and wrote it to a USB thumbdrive using Ubuntu's Startup Disk Creator. I booted from the USB drive and first had it self-check its own media. The self-check reported that there were no errors.

On my first installation attempt a dialog box with title "??? ????" and content "??? ???" appeared over the region selection window. That dialog could not be dismissed but captured focus and allowed no other interaction. Upon reboot the installation passed through the language pack downloads and then crashed. This submission comes from that crash.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CasperVersion: 1.340
Date: Fri Sep 12 08:56:17 2014
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
LiveMediaBuild: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
ProcEnviron:
 LANGUAGE=en_HK.UTF-8
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_HK.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https://help.ubuntu.com/community/HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Scott (orcsab)]

As I mentioned in the comments I did run the self-check and it reported zero errors on the media.