Thunderbird freezing when typing email address in MailTo field

Bug #1366800 reported by Frantique
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

On composing a new email and typing the recipient address, the whole Thunderbird freezes completely for 5-6 minutes while spinning the HDD on full speed.(It happens on several workstations, no hw failure involved.)

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 1:31.0+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.13.0-35.62~precise1-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-35-generic.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD1981 Analog [AD1981 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD1981 Analog [AD1981 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: attila 4908 F.... pulseaudio
BuildID: 20140721092524
CRDA: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe4804000 irq 47'
   Mixer name : 'Analog Devices AD1981'
   Components : 'HDA:11d41981,103c30c0,00100200 HDA:11c11040,103c1378,00100200'
   Controls : 31
   Simple ctrls : 15
Channel: Unavailable
Date: Mon Sep 8 15:00:16 2014
ExecutablePath: /usr/lib/thunderbird/thunderbird
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions:
 Magyar (HU) Language Pack - <email address hidden>
 Thunderbird (default) - {972ce4c6-7e08-4474-a285-3208198ce6fd}
IpRoute:
 default via 192.168.1.1 dev eth0 proto static
 169.254.0.0/16 dev eth0 scope link metric 1000
 192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.13 metric 1
MarkForUpload: True
MostRecentCrashID: bp-782c626f-0424-409b-a083-9837e2120215
PrefSources:
 prefs.js
 [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
Profiles: Profile0 (Default) - LastVersion=31.0/20140721092524 (In use)
RelatedPackageVersions:
 rhythmbox-mozilla 2.96-0ubuntu4.3
 totem-mozilla 3.0.1-0ubuntu21.1
 gnome-shell 3.4.1-0ubuntu2
 browser-plugin-vlc 2.0.0-1
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
RunningIncompatibleAddons: True
SourcePackage: thunderbird
SubmittedCrashIDs: bp-782c626f-0424-409b-a083-9837e2120215
UpgradeStatus: No upgrade log present (probably fresh install)
UserAsoundrc:
 # ALSA library configuration file

 # Include settings that are under the control of asoundconf(1).
 # (To disable these settings, comment out this line.)
 </home/attila/.asoundrc.asoundconf>
dmi.bios.date: 01/15/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DDU Ver. F.15
dmi.board.name: 30C0
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.2E
dmi.chassis.asset.tag: CNU7451TFQ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DDUVer.F.15:bd01/15/2009:svnHewlett-Packard:pnHPCompaq6710b(GR684EA#AKC):pvrF.15:rvnHewlett-Packard:rn30C0:rvrKBCVersion71.2E:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6710b (GR684EA#AKC)
dmi.product.version: F.15
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Frantique (undernetangel) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Frantique,
Thank you for submitting this bug and reporting a problem with Thunderbird. You made this bug report in 2014 and there have been several versions of Ubuntu and Thunderbird since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you run the following (only once):
apport-collect 1366800
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and Thunderbird better.
G

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in thunderbird (Ubuntu):
status: Incomplete → Expired
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