/usr/share/apport/whoopsie-upload-all:PermissionError:/usr/share/apport/whoopsie-upload-all@148:collect_info:process_report

[Brian Murray]

The Ubuntu Error Tracker has been receiving reports about a problem regarding apport. This problem was most recently seen with version 2.14.7-0ubuntu1, the problem page at https://errors.ubuntu.com/problem/6dcf56089700281d1f9a22242799e14f4c7c60ab contains more details.

[Brian Murray (brian-murray)]

Here is the traceback from the crash:

Traceback (most recent call last):
  File "/usr/share/apport/whoopsie-upload-all", line 148, in <module>
    stamps = collect_info()
  File "/usr/share/apport/whoopsie-upload-all", line 99, in collect_info
    res = process_report(r)
  File "/usr/share/apport/whoopsie-upload-all", line 75, in process_report
    with open(report, 'ab') as f:
PermissionError: [Errno 13] Permission denied: '/var/crash/_usr_share_click_preinstalled_com.ubuntu.gallery_2.9.1.1049_gallery-app.32011.crash'

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Alberto Salvia Novella (es20490446e)]

It renders essential functionality of the package (or a dependent one) broken.

[Brian Murray (brian-murray)]

Looking at the report in the Error Tracker, these crashes don't exist following this upload which changed whoopsie-upload-all a fair bit. Let's go ahead and close this then.

apport (2.14.7-0ubuntu3) utopic; urgency=medium

  [ Steve Langasek ]
  * Refactor apport-noui/whoopsie-upload-all to behave more reliably in
    case of overlapping crash processing (LP: #1354318):
    - debian/apport-noui.upstart: refactor to make this an 'instance' job
      for each incoming .crash file, and drop the racy handling of non-root
      .crash files (as well as the unnecessary 'env MATCH' line).
    - data/whoopsie-upload-all: refactor report processing to ensure that
      whoopsie-upload-all can be called multiple times in parallel without
      causing any .crash file to be processed more than once.
    - data/whoopsie-upload-all: handle setting ownership of files in
      process_report() instead of relying on this script being called by a
      particular user.
    - data/whoopsie-upload-all: don't spin in wait_uploaded() watching for
      .uploaded files if the corresponding .upload file has been removed out
      from under us.
    - data/whoopsie-upload-all: by default, return immediately instead of
      waiting to see if whoopsie processes all of the crashes.

  [ Brian Murray ]
  * data/whoopsie-upload-all: indicate that all reports have been uploaded
    even those that were marked for upload earlier.

 -- Brian Murray <email address hidden> Thu, 02 Oct 2014 08:33:49 -0700