[gutsy] apport does not work for kde apps

[Stefan Fleiter]

Binary package hint: apport

Version 0.96

apport is a really nice tool and helps to quickly report bugs.
But there is a problem with KDE apps.

5 minutes ago kontact crashed.
The kde crash manager started with the possibility to show the stacktrace.
Since I do not have the extra packages with the debug symbols installed
that wasn't of any help.
No file was created under /var/crash and the apport gui was not shown.

IIRC for the few KDE app crashes I had (Kicker, Kontact, ...) I never got
an apport report.

Please tell me if I can do anything to track this down.

[Terje Bergström (terje-terje)]

I have the same problem. kontact crashes when in background very often, and I'm not able to gather crash files, core dumps, etc.

[Daniel Hahler (blueyed)]

Confirming.

[Martin Pitt (pitti)]

Can you please attach /var/log/apport.log right after such a crash happens?

[Daniel Hahler (blueyed)]

I'm pasting this inline, because it's only a few lines (for two crashes):
apport (pid 15597) Tue Oct 30 21:11:58 2007: called for pid 15551, signal 11
apport (pid 15597) Tue Oct 30 21:11:58 2007: executable: /usr/bin/gparted (command line "gparted")
modinfo: could not open cdrom: No such device
modinfo: could not open cdrom: No such device
apport (pid 15597) Tue Oct 30 21:12:12 2007: wrote report /var/crash/_usr_bin_gparted.0.crash
apport (pid 24541) Wed Oct 31 00:41:51 2007: called for pid 24522, signal 11
apport (pid 24541) Wed Oct 31 00:41:51 2007: executable: /usr/bin/gnome-appearance-properties (command line "gnome-appearance-properties")
modinfo: could not open cdrom: No such device
modinfo: could not open cdrom: No such device
apport (pid 24541) Wed Oct 31 00:43:09 2007: wrote report /var/crash/_usr_bin_gnome-appearance-properties.1000.crash

[Daniel Hahler (blueyed)]

Sorry, forget my previous comment... these were obviously no KDE crashes...

[Daniel Hahler (blueyed)]

There are two issues here:
1. KMail just crashed, but displayed only KDE's "KMail crashed" dialog, where you can switch the tab to see the backtrace. There was not entry about it in /var/log/apport.log
2. You have to manually run /usr/share/apport/apport-qt, so that any accumulated crash reports can be send/reported. In Gnome, you'll get a tray icon which notifies you about previous crashes.

Please note: I've had an apport crash report for kwin though. But I think that's because it crashed on VT1 (ctrl-alt-f1). The log for it looks similar to the one posted above.

[Daniel Hahler (blueyed)]

This is a duplicate of bug 118939.
I'm marking it as such.