[Satellite C855, Realtek ALC269VB, Black Headphone Out, Right] Underruns, dropouts or crackling sound

Bug #1361065 reported by Jesse Partridge
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
New
Undecided
Unassigned

Bug Description

While watching Amazon Instant Video, and Youtube, sound would go silent for a half second, at intervals ranging from 10 to 30 seconds.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: immovableforce 2583 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Aug 25 00:18:24 2014
InstallationDate: Installed on 2014-08-02 (23 days ago)
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Right
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_SpeakerTestPulseStderr: W r i t e e r r o r : - 3 2 , B r o k e n p i p e
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Satellite C855, Realtek ALC269VB, Black Headphone Out, Right] Underruns, dropouts or crackling sound
UpgradeStatus: Upgraded to trusty on 2014-08-15 (10 days ago)
dmi.bios.date: 01/14/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 6.60
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr6.60:bd01/14/2013:svnTOSHIBA:pnSatelliteC855:pvrPSC72U-011008:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite C855
dmi.product.version: PSC72U-011008
dmi.sys.vendor: TOSHIBA

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Jesse Partridge (jessedp009) wrote :
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