lightdm and xorg fails to start after kernel update, voltage errors

Bug #1359117 reported by Pavel Nazarov
22
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Hardware: ASUS UX32VD (zenbook prime)
Software: Ubuntu 14.04

I see following errors on dmesg after kernel updated to 3.13.0-34:
[drm:intel_dp_start_link_train] *ERROR* too many voltage retries, give up

Lightdm won't start, startx did not help also.

Tried linux-image-3.16.1 from Utopic - same issue.
Last working kernel where there is no such problem: 3.13.0-32-generic

Upstream bug reports:
https://bugs.freedesktop.org/show_bug.cgi?id=70117
https://bugzilla.kernel.org/show_bug.cgi?id=74931

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Aug 20 12:57:32 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:1507]
   Subsystem: ASUSTeK Computer Inc. GeForce GT 620M [1043:1507]
MachineType: ASUSTeK COMPUTER INC. UX32VD
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic.efi.signed root=UUID=69b256f1-59c3-4193-a1e0-b7c0e333cfbd ro quiet splash pcie_aspm=force drm.vblankoffdelay=1 i915.semaphores=1 nmi_watchdog=0 vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/29/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX32VD.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX32VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX32VD.214:bd01/29/2013:svnASUSTeKCOMPUTERINC.:pnUX32VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX32VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX32VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Wed Aug 20 11:19:17 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 4931
 vendor CMN
xserver.version: 2:1.15.1-0ubuntu2

Revision history for this message
Pavel Nazarov (alsvartr) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
shoeman (fleck-3) wrote :

same issue with Asus ux21a, 3.16.0-24-generic:

dmesg | grep voltage
[ 2.659756] [drm:intel_dp_start_link_train] *ERROR* too many voltage retries, give up
[ 936.220837] [drm:intel_dp_start_link_train] *ERROR* too many voltage retries, give up
[ 3230.334988] [drm:intel_dp_start_link_train] *ERROR* too many voltage retries, give up
[ 4568.440454] [drm:intel_dp_start_link_train] *ERROR* too many voltage retries, give up

Revision history for this message
penalvch (penalvch) wrote :

Pavel Nazarov, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

tags: added: latest-bios-214
affects: xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Gert Van Assche (gertva) wrote :

Same problem on Asus UX31a. Any solution yet?

thanks

Revision history for this message
penalvch (penalvch) wrote :

Gert Van Assche, it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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