Fn + F2 is not working on ASUS X551C. WIFI shows hard blocked.

Bug #1358427 reported by Kanwar Singh
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Low
Unassigned

Bug Description

Installed Ubuntu Desktop AMD 64 on new ASUS X551C laptop. FN + F2 key does not enable / disable wifi. Wifi shows hard disabled.

WORKAROUND: /etc/modprobe.d$ more asus-wifi.conf
options asus_nb_wmi wapf=4

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-34-generic 3.13.0-34.60
ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
Uname: Linux 3.13.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: narinder 1593 F.... pulseaudio
Date: Mon Aug 18 23:34:07 2014
HibernationDevice: RESUME=UUID=8990ae8d-d815-4be0-af3a-d94db39371b0
InstallationDate: Installed on 2014-08-17 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ASUSTeK COMPUTER INC. X551CAP
ProcEnviron:
 LANGUAGE=en_IN:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-34-generic N/A
 linux-backports-modules-3.13.0-34-generic N/A
 linux-firmware 1.127.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/23/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X551CAP.209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X551CAP
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX551CAP.209:bd01/23/2014:svnASUSTeKCOMPUTERINC.:pnX551CAP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX551CAP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X551CAP
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Kanwar Singh (kssgill) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-rc1-utopic/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
Hans de Goede (j-w-r-degoede) wrote :

Hi Kanwir,

I understand that Fn+F2 does not work at all, that is a known issue with Asus laptops.

But does the wifi not show as hardblocked, and work as expected with the "options asus_nb_wmi wapf=4" workaround ? I'm asking because if you need the wapf=4 workaround then I'll add a quirk for your laptop model to the upstream kernel.

Thanks & Regards,

Hans

penalvch (penalvch)
tags: added: bios-outdated-210
Revision history for this message
Kanwar Singh (kssgill) wrote :

Hi Hans, When using options asus_nb_wmi wapf=4 the WiFi works and does not show as hardblocked.

-Kanwar

Revision history for this message
penalvch (penalvch) wrote :
description: updated
Changed in linux (Ubuntu):
importance: Medium → Low
status: Incomplete → Triaged
Revision history for this message
Miguel (mduran0314) wrote :

I had this same issue on an Asus K501UX with Ubuntu 15.10 freshly installed. Wifi showed hardware blocked, fn+F2 does not work so there was no obvious way to enable wifi. The same workaround fixed the problem: options asus_nb_wmi wapf=4

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