[3.13.0-34] SiS Network card doesn't work after upgrading to ubuntu 14.04

Bug #1357550 reported by deivid
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After upgrading from 12.04 to 14.04, I have no internet anymore. It seems like a problem with the network card driver, but I'm not sure. This is some information.

$ lsb_release -rd
Description: Ubuntu 14.04.1 LTS
Release: 14.04

$ uname -r
3.13.0-34-generic

$ sudo lspci -vnvn | grep Ethernet -A12
00:04.0 Ethernet controller [0200]: Silicon Integrated Systems [SiS] 191 Gigabit Ethernet Adapter [1039:0191] (rev 02)
  Subsystem: Foxconn Internation, Inc. Device [105b:0c9e]
  Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  Status: Cap+ 66MHz UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  Latency: 0
  Interrupt: pin A routed to IRQ19
  Region 0: Memory at fdffc000 (32-bit, non-prefetchable) [size=128]
  Region 1: I/O ports at fe00 [size=128]
  Capabilities: [40] Power Management version 2
    Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold+)
    Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
  Kernel driver in use: sis190

$ dmesg | grep sis190
[ 1.400322] sis190: sis190 Gigabit Ethernet driver 1.4 loaded
[ 1.400550] sis190: 0000:00:04.0: Read MAC address from EEPROM
[ 1.400553] sis190: 0000:00:04.0: Error EEPROM read 0lsblsb_
[ 1.400556] sis190: 0000:00:04.0: Read MAC address from APC
[ 1.476036] sis190: 0000:00:04.0: unknown PHY 0x1c:0xc910 transceiver at address 1
[ 1.988040] sis190: 0000:00:04.0: Usings transceiver at address 1 as default
[ 2.020319] sis190 0000:00:04.0 eth0: 0000:00:04.0: SiS 191 PCI Gigabit Ethernet adapter at f840a000 (IRQ: 19), 00:1c:25:4d:d0:fc
[ 2.020323] sis190 0000:00:04.0 eth0: RGMII mode.
[ 2.400332] sis190 0000:00:04.0 eth0: Enabling Auto-negotiation
[ 34.208035] sis190 0000:00:04.0 eth0: mii ext = 0000
[ 34.232047] sis190 0000:00:04.0 eth0: mii lpa=45e1 adv=01e1 exp=0007
[ 34.232056] sis190 0000:00:04.0 eth0: link on 100 Mbps Full Duplex mode
[ 202.712030] sis190 0000:00:04.0 eth0: auto-negotiating...

Let me know what other info I can provide...

Tags: trusty
description: updated
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1357550

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: trusty
Revision history for this message
deivid (deivid-rodriguez) wrote :

I'm unable to run the command because I have no internet connection nor any devices to copy the files over to another machine. That's why I manually copied the output of what I considered relevant commands.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.17-rc1-utopic/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
deivid (deivid-rodriguez) wrote :

Hi, thanks for the instructions Joseph Salisbury.

I plugged in a wifi card and I have internet now, but the ethernet driver still seems to not work. I'll try to follow your instructions when I get the time and I'll update the bug.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
David Feng (dfeng) wrote :

I got the same issue! the network card is up and running but no networking capability. messages are exactly the same above.

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